Office Administrator

CURB360 • Houston, TX

143d • Onsite

About The Position

We’re looking for a highly organized and responsive Office Administrator to support day-to-day operations and client communication. This role is the central point of contact for our clients and plays a key role in ensuring a smooth booking and service experience. You’ll be responsible for handling incoming requests, managing bookings, coordinating schedules, and keeping operations running efficiently.

Requirements

• Strong communication skills (phone, text, email)
• Highly organized and detail-oriented
• Comfortable multitasking in a fast-paced environment
• Tech-savvy and quick to learn new systems
• Reliable and proactive with a strong work ethic

Nice To Haves

• Experience in real estate, media services, or scheduling-based businesses
• Familiarity with CRM systems (Zoho, HubSpot, etc.)
• Customer service or administrative experience

Responsibilities

• Answer incoming calls, texts, and emails from clients
• Provide timely, professional responses and support
• Follow up with clients before and after appointments
• Handle customer questions, changes, and issue resolution
• Process and manage bookings through our online system
• Coordinate scheduling between clients and photographers
• Ensure all shoot details are accurate and confirmed
• Monitor calendar availability and optimize scheduling efficiency
• Maintain organization of daily operations and workflows
• Update and manage records in CRM (Zoho)
• Assist with job tracking and status updates
• Coordinate internal communication between team members
• Assist in overall operational management
• Assist with invoicing and payment tracking
• Ensure orders are properly documented and completed
• Support basic reporting and daily recap summaries
• Follow up with current and past clients
• Reach out to new clients after job completion
• Help maintain strong relationships with our clients

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed