Office Administrator

Chambliss Center for ChildrenChattanooga, TN
Onsite

About The Position

At Chambliss Center for Children, we believe every child deserves a safe, nurturing place to learn and grow, and every family deserves exceptional care and support. As our Office Administrator, you'll be the first person families, visitors, and community partners meet when they walk through our doors. More importantly, you'll play a vital role in helping our early childhood programs run smoothly so our teachers can focus on what matters most—the children. If you're organized, compassionate, enjoy helping people, and thrive in a fast-paced environment where every day is different, we'd love to meet you!

Requirements

  • At least two years of administrative, office support, or customer service experience.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills with demonstrated cultural competency and sensitivity working with diverse populations.
  • Ability to handle multiple priorities while maintaining accuracy.
  • Proficiency with Microsoft Office (Outlook, Word, and Excel).
  • Ability to maintain confidentiality and handle sensitive information with discretion.

Nice To Haves

  • Associate degree in Business, Office Administration, Early Childhood Education, or a related field preferred.

Responsibilities

  • Greet families, visitors, volunteers, and community partners with professionalism and warmth.
  • Answer and direct incoming phone calls while providing outstanding customer service.
  • Process childcare tuition payments and maintain accurate payment records; provide payment reminders to families as needed.
  • Contact parents regarding child illnesses or other program needs.
  • Coordinate annual family income reviews and required documentation.
  • Maintain daily child attendance records.
  • Manage enrollment inquiries and maintaining program waiting lists.
  • Prepare correspondence, reports, forms, and other administrative documents.
  • Assist with parent communications through approved communication platforms and social media.

Benefits

  • Generous paid time off
  • Free telehealth services
  • Employer contributions to a Health Reimbursement Account (HRA)
  • Retirement plan with company match
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