Office Administrator

SMB Team•Grayslake, IL
•$65,000•Onsite

About The Position

Step into a pivotal role for our client, one of Illinois' fastest-growing criminal law firms, where your leadership will drive real impact, and your talents will be recognized from day one. In this pivotal role, you'll streamline processes, support the owner, and deliver exceptional client care. If you’re ready to take ownership and help shape the future of a thriving legal team, we want to meet you!

Requirements

  • Excellent communication skills.
  • Advanced computer proficiency.
  • Empathy and professionalism with clients.
  • Polite, eager to learn, and open to feedback.
  • Highly organized, motivated, and accountable.
  • Strong client relations skills.
  • Exceptional phone and email communication skills.
  • Active listening abilities.
  • High level of personal accountability.
  • Humble, confident, and open to new ideas.
  • High school diploma or its equivalent (required).
  • Law firm experience required.

Nice To Haves

  • College degree preferred.
  • Law firm management experience is a plus.
  • Criminal law office experience a plus.

Responsibilities

  • Streamline operations to support growth.
  • Serve as the owner's go-to for office administration.
  • Organize and maintain office operations.
  • Manage the firm’s calendar.
  • Handle document collection and filing.
  • Draft basic legal documents.
  • Task management and operations.
  • Oversee client communications and phone support.
  • Maintain office areas and systems.
  • Develop systems and forms as needed.
  • Guide clients through onboarding with clarity and care.
  • Follow up on accounts receivable.
  • Track task management throughout the firm.
  • Provide support to attorneys as needed.

Benefits

  • Be valued and supported in a top criminal law firm committed to your growth.
  • Competitive $65,000 base salary, commensurate with experience, plus regular performance reviews.
  • Help shape the future of the firm while advancing your career.
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