Office Administrator

Baxter International Inc.•St. Paul, MN
•$51,200 - $70,400•Onsite

About The Position

The Office Administrator role provides administrative and customer service support for the daily operations of the Respiratory Health business. The administrative assistant role provides front desk coverage and the management of a multiline phone system to ensure excellent customer experience for our customers and patients. The role also provides additional administrative support across various teams and departments.

Requirements

  • High school diploma or equivalent
  • 2+ years relevant work experience
  • Exceptional customer service and professional demeanor
  • Proficiency in Microsoft Office Software
  • Familiarity with office equipment, i.e. computers, copier, phone system.
  • Ability to prioritize, multi-task, and manage workload
  • Strong critical thinking and problem-solving skills
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time

Nice To Haves

  • associate’s degree
  • 2+ years of healthcare or Durable Medical Equipment experience
  • Experience with Total Information Management System (TIMS) or other Third-party billing system

Responsibilities

  • Welcome and greet guests/vendors in a warm, professional manner upon arrival and provide direction to the appropriate person or place within the building
  • Collaborate with the building operations team to monitor & follow building security protocols, maintain visitor logs and issue visitor badges to guests and vendors entering the building
  • Manage a multi-line phone system, answer/screen incoming calls and field inquiries in-person, over the phone or via email.
  • Receive, sort, and distribute mail, packages and other courier deliveries including the execution of larger mass mailings based on the needs of other teams and departments.
  • Complete mailings for patient/customer related letters, documents and communications
  • Manage inventory for office supplies
  • Create new hire onboarding materials and bundles
  • Assist in the coordination of asset disposition and phone coverage in support of the Acute and Home Care Customer Service teams

Benefits

  • medical and dental coverage that start on day one
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • educational assistance programs
  • paid holidays
  • paid time off ranging from 20 to 35 days based on length of service
  • family and medical leaves of absence
  • paid parental leave
  • commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • childcare benefits
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