Office Administrator

United Water Restoration Group of So. FL., Inc.•Omaha, NE

9d•Onsite

About The Position

United Water Restoration Group is a leading, full-service restoration company recognized for delivering exceptional restoration and reconstruction services to clients impacted by water, fire, storm, or other disasters. With a strong presence in the industry, we are committed to excellence and dedicated to restoring properties to their pre-loss condition with the highest standards of quality and care. At United Water Restoration, we believe in the power of teamwork and place a strong emphasis on fostering a positive, collaborative, and supportive culture. Our team is the backbone of our success, and we are looking for a leader who shares our values and is passionate about making a difference in the lives of those we serve. We’re seeking a dedicated and dynamic Office Administrative Assistant to become an integral part of our team. This position will be supporting the daily operations of our fast-growing office in Omaha, NE. In this role, you will play a key part in ensuring the smooth and efficient management of office activities. You will collaborate closely with regional managers, providing essential support to maintain a productive and positive work environment. Your responsibilities will include effective communication with customers and technicians, scheduling, dispatching, proper documentation, and managing collections within the office. If you are a highly motivated professional with a talent for managing people and processes, and you thrive in a fast-paced, technology-driven environment, we would love to connect with you!

Requirements

High school diploma.
4-5 years of experience as an office administrator.
Strong organizational, communication, and time-management skills.
Proven ability to excel in a fast-paced environment.
Positive, high-energy attitude with a resourceful and creative approach to problem-solving.
Familiarity with office equipment (e.g., printers, fax machines, projectors).
Proficiency in Microsoft Office, especially Excel and PowerPoint.

Responsibilities

Coordinate office activities and operations to ensure efficiency and adherence to company policies.
Capture and manage customer information.
Assist regional managers with job activity input into PSA.
Maintain office supply inventory and place orders as needed.
Support management in developing and refining systems and procedures.
Oversee online reviews and assist with marketing tasks.
Ensure the office is adequately staffed, equipped, and supplied to maintain production capacity.
Collaborate with the accounts receivable team to manage local collections.
Prepare business correspondence and manage scheduling.
Conduct follow-up calls with customers.
Handle invoicing and money collection.
Process and type inventories accurately.
Prepare invoices with precision and maintain documentation.
Perform data entry using company-approved software.
Administer human resource functions and produce timely reports.
Schedule service vehicles and technicians.