Office Administrator

Singer Equipment Company Talent Acquisition•Utica, NY

30d•$20 - $22

About The Position

The Office Administrator plays a critical role in supporting Singer Equipment Company's daily office operations and project execution. This position provides administrative and clerical support to project managers, sales teams and leadership while serving as a key point of contact for customers, vendors, and manufacturers. The role requires strong attention to detail, organization, and follow-through in a fast-paced, project-driven environment.

Requirements

High school diploma or equivalent required
2+ years of office administrations, clerical, or project support experience
Strong typing and document preparation skills
Proficiency in MS Office (Outlook, Word, Excel)
Excellent organizational, time-management, and multitasking skills
Strong attention to detail, particularly when reviewing orders and documentation
Professional communication skills and phone etiquette
Experience in a project-based or equipment-focused environment
Familiarity with purchase orders, order tracking, and manufacturer coordination
Experience assisting with submittals, closeouts, or warranty coordination
Knowledge of ERP or project management systems

Nice To Haves

associate's degree preferred

Responsibilities

Manage day-to-day office operations, including phones, mail, supplies, and general office coordination
Answer and direct incoming phone calls in a professional and customer-focused manner
Perform general typing and administrative duties, including preparation of quotations, purchase orders, and correspondence
Maintain accurate and organized electronic and physical filing systems
Review factory order acknowledgments against purchase orders to ensure accuracy of pricing, quantities, specifications, and delivery dates
Verify ship dates, track orders status, and proactively expedite orders when necessary
Communicate with manufacturers and vendors to resolve discrepancies and obtain updated order information
Assist project teams with submittals, including compiling required documentation and coordinating approvals
Support project closeout activities by assisting with closeout packages, operation & maintenance manuals, and related documentation
Coordinate equipment demonstrations for projects, including scheduling with manufacturers, vendors, and internal teams
Coordinate and follow up on warranty service calls to ensure timely resolution and customer satisfaction
Assist with scheduling meetings, managing calendars, and preparing meeting materials
Draft, edit, and distribute internal and external communications
Support accounting, sales, and operations teams with administrative tasks as needed
Assist with special projects and ad hoc requests to support business operation