Office Administrator- Scale Clerk

Phoenix Global•Petersburg, VA

9d•Onsite

About The Position

This position is responsible for running and monitoring the truck scale program, handling customer interactions, managing administrative tasks, and supporting other departments as needed. The role requires strong organizational skills, proficiency in Microsoft Office, and the ability to work effectively in a team environment. The position involves direct customer interaction, data entry, record keeping, and general office maintenance.

Requirements

Proficiency in Microsoft Word and Excel
Reliability, enthusiasm, teamwork.
Well-developed interpersonal skills: ability to get along with diverse personalities.
Must be able to lift, push, or pull up to 40 lbs.
Ability to multitask
Ability to communicate effectively verbally and in writing
Readiness for flexible working hours; reliability, enthusiasm, interested in teamwork.

Nice To Haves

Knowledge of MRP and accounting software, preferred.

Responsibilities

Runs and monitors truck scale program.
Answers phones in a professional manner, directs calls, or assists callers.
Determines maximum allowable weight for each truck.
Collects fees by handling payment transactions at the scale.
Files, creates, and maintains spreadsheets containing customer data.
Performs general office maintenance and miscellaneous administrative duties as needed.
Works closely with accounting and revenue staff to gather information from the sales system and distribute accordingly.
Maintains detailed records of incoming/outgoing loads that cross the scales and prepares reports as needed.
Maintains work area and equipment in a safe and clean condition at all times.
Greets customers in a professional and polite manner.
Prepares scales for daily use and maintains scales.
Runs customer invoices weekly and mails them.
Maintains customer invoice history and ticket files.
Acts as supporting back-up for other admin positions.
Requires cross-training in other departments for administrative support.