Office Administrator / MTC

HomeServices of America•Stamford, CT

About The Position

This position provides administrative and social media support to the branch manager and sales associates, oversees and performs office operation duties, recruits and trains staff, interprets and enforces company policy and provides customer service. Duties may vary depending on the size of the real estate sales office.

Requirements

Bachelor’s degree in business administration, marketing or related field; or equivalent work experience and knowledge.
Three to five plus years of related experience and demonstrated supervisory skills.
Knowledge of real estate, title and /or mortgage business strongly preferred.
Strong computer skills; proficient in Microsoft Office products, including Word, Excel, Publisher and Access.
Excellent oral and written communication skills.
Effective interpersonal skills and leadership abilities. A strong customer-service focus.
Effective analytical, problem-solving and decision-making skills; initiative, attention to detail, and a team player.
Project management skills; ability to prioritize and handle multiple tasks and projects concurrently.
Ability to handle stress and work under pressure.
Ability to work evenings and weekends.

Nice To Haves

Real estate license preferred.

Responsibilities

Direct and coordinate the administrative activities in support of the real estate office. Oversee, maintain and perform the day-to-day sales office operations, including: answering phones, invoicing, marketing, filing, assisting sales/branch manager, tracking expenses, greeting clients, and maintenance of office supply and marketing material inventories.
Oversee the processing and verifying of new listings and sales, which may include entering the listings and sales into the system and on social media platforms, creating active content for posting on social media platforms, promoting all inventory via social media and engaging new content for the team and team members. Video content for listings and for agents to use. Ensure the accuracy and timely preparation of purchase agreements, record and maintain all sold records, and prepare monthly reports.
Provide support to the sales associates which may include processing license applications for new, renewing and transferring sales associates, ensuring all paperwork is completed and processed in a timely manner, conducting orientation for new sales associates, assisting sales associates with billings, advertising, paperwork and training. Remain available and act as the first point of contact for sales associates.
Scheduling appointments, Showings, inspectors, attorneys. Inputting listings and general computer upkeep. Maintaining listing inventory, keys, lockboxes, brochures and property information. Creating mailings for new and closed inventory and promoting the team for new business. Producing templates and marketing pieces and keeping track of available inventory for team.
May maintain escrow account and monitor the upcoming sales transactions for completeness and compliance and ensure necessary information has been ordered and is accurate, i.e. payoff, abstract, title evidence, reports, mortgage documentation, and other pertinent information.
Coordinate special events, collateral material, flyers, handouts and brochures.
Perform any additional responsibilities as requested or assigned.