Office Administrator I General Admin - Groveland, FL

Military Spouse Corporate Career Network•Groveland, FL

7d•Onsite

About The Position

Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. PURPOSE Responsible for performing a variety of general administrative and office operations support activities.

Requirements

High school diploma or General Education Degree (GED) and one (1) year administrative or related experience; or an equivalent combination of education and experience.
Customer service skills
Good verbal and written communication skills
Ability to apply common sense understanding to carry out written or oral instructions
Proficiency in Microsoft Office Suite
Strong communication and organizational skills
Knowledge of logistics, transportation regulations, and HOS rules
Ability to multitask and make quick decisions under pressure
Familiarity with dispatch software, GPS, and load boards

Nice To Haves

Experience in trucking, logistics, or customer service is often preferred

Responsibilities

Scheduling and Routing: Dispatchers plan drivers’ routes and schedules, using load boards and dispatch software to assign loads efficiently. They optimize routes to meet delivery deadlines, reduce fuel costs, and minimize idle time, often lining up the next load immediately after a delivery
Compliance and Documentation: They monitor drivers’ logs, Hours of Service (HOS), and transportation regulations to ensure legal compliance. Dispatchers also prepare dispatch documents, and invoices, and maintain records of routes, deliveries, and pickup
Problem-Solving and Support: Dispatchers handle unexpected issues such as traffic delays, mechanical problems, or customer changes. They provide guidance, support, and solutions to keep drivers on schedule and maintain customer satisfaction
Driver Relationship Management: Building trust with drivers is essential. Dispatchers communicate clearly, advocate for drivers when necessary, and coordinate home time requests to support work-life balance and driver retention
Monitoring and Reporting: They track truck maintenance schedules, monitor en route progress, log customer shipping schedules, and address complaints. Dispatchers also report to operations or dispatch managers, ensuring smooth workflow and operational efficiency
May serve as office receptionist. Greets visitors, determines the nature of their business, and notifies appropriate staff member while ensuring office security measures are followed correctly.
Prepares routine correspondence, office forms and/or other business related documents.
Performs data entry/retrieval functions.
Handles Incoming and Outgoing mail and interoffice communications.
May perform office supply inventory and replenishment services.
May arrange meetings and conferences; maintains calendars and makes travel reservations.
Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
Other duties may be assigned.