Office Administrator & Customer Service Representative

Window World - Twin Ports Region • Duluth, MN

11d • $18 - $25 • Onsite

About The Position

At Window World Twin Ports Region, we believe business should be about people first. We strive to be a blessing to our customers, our employees, and our community. We're a locally & family owned business backed by America's largest exterior remodeling company, and we're growing quickly throughout the Twin Ports region. We're looking for an organized, outgoing, and dependable Office Administrator who enjoys working with people and isn't afraid to jump in wherever needed. This position will begin as a part-time role with the opportunity to grow into a full-time career as our company continues to expand. If you enjoy variety in your workday, take pride in staying organized, and want to be part of a positive, growing team, we'd love to meet you.

Requirements

• Previous office or administrative experience required
• Strong communication and customer service skills
• Organized and detail-oriented
• Positive attitude and willingness to learn
• Comfortable multitasking and adapting to changing priorities
• Proficient with Microsoft Office (Outlook, Excel, Word)
• Ability to learn company software systems such as WW360
• Able to occasionally assist with light physical tasks related to receiving deliveries

Nice To Haves

• Construction, remodeling, home improvement, or related industry experience preferred

Responsibilities

• Answering phones and assisting customers
• Greeting customers and visitors
• Scheduling appointments
• Managing customer information and paperwork
• Assisting with order entry and contract processing
• Ordering materials and supplies
• Helping track inventory
• Collecting payments and maintaining records
• Participating in team meetings
• Assisting with permits and administrative tasks
• Following up with customers as needed
• Helping receive and organize deliveries
• Occasionally assisting with light unloading of materials
• Supporting other office and operational functions as our company grows

Benefits

• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed