Office Customer Service Representative TULSA

Roto-Rooter Plumbing • Tulsa, OK

2d • $16 - $17 • Onsite

About The Position

Customer Service Representatives are the heartbeat of our office, offering calm, clarity, and confidence to customers when they need it most. This role involves scheduling service calls, assisting technicians, and performing various administrative tasks such as typing, sorting, printing, and mailing to ensure the smooth operation of the company. The representative will work closely with the Office Manager, manage multiple tasks efficiently, and maintain a positive, professional demeanor in all interactions.

Requirements

• Ability to help people.
• Clear communication skills.
• Ability to stay calm under pressure.
• Enjoyment of keeping things organized.
• Willingness to learn (training provided).

Nice To Haves

• Phone experience
• Prior CSR work

Responsibilities

• Act as the first point of contact for customers, providing reassurance and assistance.
• Schedule service calls and assist technicians.
• Perform administrative duties including typing, sorting, printing, and mailing.
• Maintain a positive and professional tone in all customer and team interactions.
• Work closely with the Office Manager.
• Jump between tasks with ease.

Benefits

• Company Paid Health Insurance
• Company Paid Dental Insurance
• Company Paid Vision Insurance
• 401(k) with company match
• Paid holidays
• Paid time off (PTO)
• Flexible spending account
• Employee assistance program
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed