Office Administrator and Operations Coordinator

Voda Cleaning & Restoration of Greater Phoenix•Phoenix, AZ

6d•Hybrid

About The Position

Voda Cleaning & Restoration of Greater Phoenix provides professional cleaning and restoration services for homes and businesses, including carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water damage restoration, mold mitigation, air duct cleaning, and odor removal. We are looking for a dependable, organized, and customer-focused Office Administrator and Operations Coordinator to support our customers, technicians, and daily operations.

Requirements

Administrative, customer service, scheduling, dispatching, or office experience
Strong communication and organizational skills
Professional phone and customer service presence
Comfortable managing multiple priorities in a fast-paced environment
Proficient with email, Microsoft Office, Word, Excel, and web-based systems
Dependable, detail-oriented, and able to work independently
Valid driver’s license and reliable transportation
Comfortable occasionally visiting residential, commercial, and restoration job sites

Nice To Haves

Experience in cleaning, restoration, home services, construction, property management, insurance, or another service-based business is preferred.

Responsibilities

Answer calls, texts, emails, and customer inquiries
Schedule and confirm appointments
Enter and maintain accurate customer and job information
Coordinate schedules and job updates with technicians and management
Follow up on leads, estimates, payments, and customer questions
Assist with invoicing, reporting, files, and office organization
Support emergency restoration calls and customer communication
Help maintain an organized calendar and efficient workflow
Complete occasional local site visits for documentation, customer support, or operational needs
Represent Voda professionally with customers, vendors, and team members