Office Administrator & Accounting Support

3rd Millennium ClassroomsSan Antonio, TX

About The Position

We’re looking for a highly organized, proactive, and detail-oriented Office Administrator to support day-to-day operations and help keep our team running efficiently. This role is ideal for someone who enjoys administrative responsibilities with light accounting functions, thrives in a fast-paced environment, and takes pride in accuracy, organization, and follow-through. As an Office Administrator at 3rd Mil, you’ll play a key role in office operations, customer support, and accounting billing/receiving processes. You’ll serve as a central point of coordination for Help Desk support and internal operations, working closely with teams across the company to support a well-organized, productive workplace.

Requirements

  • Understanding of A/R and A/P processes
  • Experience with Google Workspace and Microsoft Office tools
  • Excellent organizational, prioritization, and time management skills
  • Strong communication skills (verbal and written)
  • Attention to detail and strong proofreading ability
  • Ability to multitask and manage competing priorities effectively
  • Comfort working independently in a fast-paced environment
  • Proactive, problem-solving mindset
  • Ability to quickly learn new systems and technologies
  • Openness to feedback and a growth-oriented attitude

Responsibilities

  • Answer incoming Help Desk support calls and ensure timely assistance
  • Expedite resolution of support requests through JIRA to maximize customer satisfaction
  • Identify patterns or recurring issues and proactively alert technical staff
  • Share insights from frontline support with internal teams to improve processes
  • Support Client Success with kit assembly and shipping as needed
  • Manage office inventory, including mailing, print, and conference supplies
  • Coordinate conference logistics and preparation
  • Handle shipping and deliveries (USPS, UPS, FedEx, etc.)
  • Run errands and provide general support to the physical office team
  • Process and deposit checks; assist with invoice payments
  • Investigate and resolve customer chargebacks
  • Maintain office cleanliness and coordinate cleaning/maintenance services
  • Plan and organize team events, outings, and celebrations
  • Manage digital systems including HubSpot basics and Vonage phone system
  • Maintain shared calendars and organize paper/digital files
  • Support cross-functional teams by taking on additional tasks as needed
  • Continuously improve through feedback and professional development

Benefits

  • Health, dental, and vision insurance
  • Health savings account (HSA) with company match
  • 401(k) with company match
  • Long-term Disability insurance
  • Paid time off and holidays
  • Opportunities for professional growth and advancement
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