Location Office Admin

KENNICOTT BROTHERS CO•Roseville, MN

4d•$22 - $24•Onsite

About The Position

The Office Admin will be responsible for directing customers, answering calls, assisting with checkouts, collecting overdue accounts, processing invoices, and managing customer payments. This role also involves data entry, customer communication, and maintaining accurate records.

Requirements

Excellent verbal and written communication skills.
Excellent sales and customer service skills.
Detail oriented for processing customer transactions and paperwork.
Excellent organizational and analytical skills.
Proficient with Microsoft Office Suite or related software.
At least two years of retail, office, or account management experience required.

Responsibilities

Direct customers to the appropriate department or salesperson.
Answer incoming calls.
Assist customers with checking out.
Collection overdue accounts and partner with Service Dept. Manager or General Manager.
Process customer invoices.
Collect route sheets and payments from delivery drivers.
Assist in resolving moderately complex customer payment inquiries.
Collect Payments for COD, Weekly, and Monthly Customers via Cash, Credit Card, or Check.
Create and issue invoice adjustments and customer returns to customers within 24 hours.
Assure accurate reconciliation of cash register drawer/safe on daily basis.
Open customer accounts; per general mgr. approval.
Data entry.
Regularly communicate with customers about account via e-mail and phone.
Assist in maintaining current and up-to-date records by entering and filing daily transactions.
Other duties as assigned by manager.