DFW Office Admin/Warranty Clerk - Dallas, TX

Laz ParkingDallas, TX
Onsite

About The Position

The office admin/warranty clerk is the data backbone of the division – ensuring every work order, PM record, and warranty claim is complete, accurate, and audit-ready. This role directly supports the customized reporting LAZ provides to DFW airport administration and drives warranty dollars back into the operation.

Requirements

  • Strong administrative and data-entry accuracy
  • Proficiency in Excel, Word, and Teams; comfort building and maintaining reports.
  • Professional written and verbal communication for interaction with OEMs, vendors, and airport staff.
  • Must pass a federal background check and DFW airport badging requirements.

Nice To Haves

  • Experience with fleet/VMS software (Fleetio preferred) a plus.
  • Warranty administration experience with heavy-duty OEMs strongly preferred; we will train a strong administrator.
  • Associate degree a plus.

Responsibilities

  • Review and close work orders in Fleetio for completeness: labor hours, parts charges, cause codes, and technician notes.
  • Maintain PM scheduling and compliance tracking; publish daily PM compliance and down-bus reports for division leadership and the airport as requested.
  • Identify warranty-eligible repairs; prepare, submit, and track OEM warranty claims (Cummins, Allison, Eldorado, Arboc, Ford, EV suppliers); follow claims through payment and reconcile recoveries.
  • Maintain vehicle files: titles/registrations, DOT/TxDMV inspection records, recall status, and asset compliance documentation.
  • Support internal and outside-firm audits with organized, retrievable records; prepare weekly and quarterly maintenance KPI reports.
  • Process invoices with detailed backup per LAZ finance standards; support timekeeping and administrative needs of the division.

Benefits

  • Paid certifications – we pay for ASE and other relevant certifications to expand your skill set.
  • Advanced training – comprehensive training on new technologies, including high-voltage (HV) systems for electric vehicles, CNG, and other alternative fuel platforms.
  • Fast track for leadership – a clear path to lead, supervisor, and management roles for dedicated, high-performing employees.
  • Competitive compensation with meaningful vacation and a full benefits package.
  • $200 employee referral bonus and company-paid training and certification programs.
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