OFFICE ADMIN ASSISTANT

Groza Learning Center•Los Angeles, CA

3h•$26 - $36•Onsite

About The Position

We are looking for a ROCK STAR Office Admin Assistant to welcome to our Groza Family! Join our team at Groza Learning Center and positively impact people's lives. We're more than just a workplace; we're a family. Each day brings new opportunities and challenges, ensuring every day is different. An ideal candidate must be HAPPY, FAST on your feet, GREAT at greeting guests, making appointments, developing schedules, answering customer inquiries, handling correspondence, entering data accurately, maintaining a professional image, and ANTICIPATE issues.

Requirements

As a successful candidate, you will thrive in a fast-paced entrepreneurial environment that is mission-driven, people-focused, and community-oriented. You will be honest, approachable, reliable, and motivated with a service-oriented attitude. You will balance multiple priorities in a variety of ever-changing situations. Accountability is key because we rely on you to be the first touch point with the clients.
Branding knowledge – The savviest candidates for this position will understand that they are brand ambassadors, making sure that the company’s character is reflected in the reception area, the visitor experience, and by themselves personally as visitors arrive.
Language skills—Once hired, you will interact often with parents and communicate information back and forth with the rest of the staff; therefore, the ability to write and speak clearly is paramount.
Industry-specific knowledge – The ideal candidate should be willing to learn about the ins and outs of our education industry if you don’t already and be able to share that knowledge at a moment's notice.
Task-oriented pays attention to details, systematic, likes structure
Responsible, dependable, and trustworthy
Consistently follows procedures and works well under pressure
A positive attitude and deep commitment to relationship building, follow-up, and customer service
Strong interpersonal skills and a friendly demeanor
Above-average computer proficiency. Competence with computers, internet, email, social media, copiers, and multiple-line phone system
An ability to be a team player who enjoys working with and assisting others
Strong organizational skills. A take-charge attitude, shows initiative, a reliable self-starter & independent worker
Capacity to work in a fast-paced, unpredictable environment
Motivation to be punctual, hardworking, and dependable
You begin your cover letter by telling us one goal you've set for the new year, the new decade.
Strong training skills, effective listening skills
Problem solver, able to handle multiple projects
Ability to adapt, re-prioritize, and shift focus throughout the day in a quickly changing environment
Vision and motivation to move up to the next level in the office
Fast and accurate data entry
Proficient computer skills, including Microsoft Office Suite

Responsibilities

Create and maintain relationships with all staff and students by being warm and welcoming at the front desk while providing a celebrity experience to staff and families
Manage scheduling, budgeting, and payroll
Ensure that the phone, chats, and emails are answered 100% of the time in a quick, warm, and upbeat manner; provide reminders to staff when important events are upcoming
Assist teachers, parents, and administration in adjusting and maintaining the master schedule.
Organize and inventory supplies and order more when needed supplies (drinks, snacks for clients)
Ensure that contracts are followed up on and clients receive VIP service
Enter and maintain a database of clients and prospects
Continuously enhance companies’ culture and happiness factor with students and staff
Manage filing system
Complete administrative projects as assigned & within the deadlines
Attend and contribute to team meetings
Maintain the office and the center environment in an immaculate and organized condition.
Maintain job-related/industry-specific compliance files
Assist in organizing events, event supplies, and promotional material
Develop and email letters to clients for various purposes upon request
Prioritize daily tasks to be proactive in time management
Understand consumer insights and develop actionable strategies that fulfill unmet needs better than our competition
Helps out as needed by performing other related duties that may be required from time to time.
Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards
Other tasks as needed
Must have reliable transportation