Off-Shift Nurse Manager

Cape Cod Healthcare•Hyannis, MA

1d•Onsite

About The Position

The Off-Shift Nurse Manager (RN) is responsible for coordinating activities between hospital departments and acting as a liaison between physicians, nurses, families, etc. This role assumes a public relations function, responding to press calls and dealing with external agencies. The Nurse Manager makes arrangements between hospitals for equipment, and assists patients and families with social and behavioral problems. They serve as an expert clinical resource for patient placement, working collaboratively with the admitting office to ensure appropriate placement of all admissions and transfers. This position acts as the central contact with the authority to make all bed management decisions, monitoring bed availability and turnover. The Nurse Manager facilitates continuous patient throughput through effective communication with staff and leadership, and coordinates patient transfers via the "one call" transfer center. They arrange Patient Services staffing for the following shift, document absenteeism, and assess weekend staffing, adjusting as needed. The role involves making hospital rounds to gather important patient information from Charge Nurse reports, establishing and maintaining effective communication with other Managers, and contributing to the evaluation of nursing staff. The Nurse Manager provides leadership, participates in formal conference sessions with union representatives, and assists in grievance procedures. They act as a resource for staff in clinical and administrative matters, investigate Unusual Incidents, and support/enforce Patient Services and Hospital Policies. Participation in committees, functioning as a member of the code team, conducting post-code critiques, and promoting quality care through the Nursing Process are also key functions. The Nurse Manager reviews care plans, evaluates implementation, and conducts informal patient care conferences. Other work-related duties are assigned as needed. Responsibilities include continual analysis and balancing of priorities to manage administrative and patient care functions on the assigned shift, keeping the Chief Operating Officer/Chief Nursing Officer informed. The role challenges current working practices, identifies process improvement opportunities, and presents recommendations to management. Engagement with the organization's culture of continuous improvement and active participation in CCHC Pillars of Excellence are expected.

Requirements

Currently licensed as a Registered Nurse in the Commonwealth of Massachusetts
Basic Life Support certification (obtain within 30 days, offered within)
Current Advanced Cardiac Life Support certification (obtain within 30 days, offered within)
CCHC Pharmacology Exam (pass prior to start date)
CCHC Basic Arrhythmia Exam (pass prior to start date)
Completion of an approved De-escalation Certification Course (obtain within 90 days, offered within).

Nice To Haves

Three years' experience in Critical Care or Emergency Department

Responsibilities

Coordinates activities between hospital departments and acts as liaison between physicians, nurses, families, etc.
Assumes public relations function, responding to press calls, dealing with police, community agencies and other hospitals, as necessary.
Makes arrangements between hospitals for borrowing and loaning equipment.
Assists patients and families with social and behavioral problems.
Serves as an expert clinical resource for patient placement.
Works in collaboration with the admitting office to provide appropriate placement of all admissions and transfers from internal and external sources.
Acts as central contact with the authority to make all bed management decisions.
Monitors bed availability and turnover with input from leadership and staff in all areas.
Facilitate continuous patient throughput with effective communication with staff and leadership in all areas.
Facilitates the coordination of patient’s transfer with physicians, staff RN’s, and other departments through the “one call” transfer center.
Arranges Patient Services staffing for the following shift, documenting absenteeism.
Assesses weekend staffing on a continuous basis, adjusting for changes in patient care, activity or illness/injury of staff members, etc.
Makes hospital rounds to key in on important patient information from Charge Nurse reports.
Establishes and maintains effective communication with other Managers.
Contributes to the evaluation process of nursing staff in conjunction with Nurse Managers.
Provides leadership to staff as necessary.
Participates in formal conference sessions with union representatives.
Participates in grievance procedure and arbitration, when necessary.
Acts as resource person for staff in clinical and administrative matters.
Investigates all Unusual Incidents.
Supports, interprets and enforces Patient Services and Hospital Policies and Procedures.
Participates in Patient Services and Hospital committees.
Functions as member of code team (documentation).
Conducts post code critique.
Promotes quality care through use of the Nursing Process and collaborates with Education/Training Services as needs are identified.
Reviews care plans and evaluates implementation based on patient outcomes.
Conducts informal patient care conferences.
Assists with patient assessments, as necessary.
Performs other work related duties and activities as assigned or requested.
Keeps Chief Operating Officer/Chief Nursing Officer informed as appropriate.
Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management.
Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.