OEO Intake and Training Administrator
About The Position
Make a measurable impact on equity, safety, and learning across the University. This role sits at the intersection of compliance, care, and capability-building . As the OEO Intake & Training Administrator , you will play a critical role in how the University responds to reports of discrimination, harassment, and sexual violence, while also shaping high-quality compliance and professional learning experiences for employees. This is a role for a professional who is steady under pressure , highly organized , and motivated by meaningful, real-world impact. You will support individuals during some of their most vulnerable moments while maintaining neutrality, strengthening institutional accountability, and elevating training programs that build safer, more effective workplaces. You will directly influence: How community members experience support, clarity, and care when engaging with OEO How well the institution meets federal and state compliance obligations The quality, consistency, and reach of training programs that strengthen performance and professionalism The integrity of case data, reporting, and audit readiness This is high-trust work that requires judgment, discretion, emotional intelligence, and neutrality, paired with strong systems thinking and execution.
Requirements
- Bachelor’s degree required; legal/paralegal, HR, professional development, or social work background preferred
- 3–5 years of related experience in compliance, HR, investigations, training, or employee relations
- Working knowledge of Title VI, Title VII, Title IX, ADA, Section 504, Massachusetts General Laws c.151B, VAWA, Clery Act
- Exceptional interpersonal skills, discretion, and professionalism
- Strong training facilitation and content development capability
- Analytical rigor, operational discipline, and comfort managing sensitive data
- Ability to remain grounded and empathetic in emotionally complex situations
- Strong organizational skills and the ability to manage competing priorities
- Advanced proficiency with Microsoft or Google Workspace
Nice To Haves
- Experience with EthicsPoint, Maxient, and Workday is a plus
Responsibilities
- Serve as a first point of contact for individuals raising concerns
- Conduct and coordinate intake; guide parties through resources, supportive measures, and resolution options and help determine available options and next steps.
- Maintain accurate case documentation and independently manage report status and closure
- Develop outreach and informational materials to reduce barriers to reporting
- Design and deliver compliance and HR learning programs in partnership with OEO and HR leadership
- Manage training logistics, communication, tracking, and follow-up
- Analyze survey and assessment data to identify institutional learning needs
- Deliver high-quality training across multiple modalities
- Maintain and analyze case data for internal and external reporting
- Support audits, reporting accuracy, and documentation quality
- Ensure training records support compliance and accountability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
