OCS Specialist

TransMedics, Inc. • Dallas, TX

8d • $106,500 - $132,900

About The Position

The OCS Specialist maximizes and supports the use of the OCS for organ retrieval and transport before, during, and after transplantation. The role applies OCS knowledge to organ retrieval, preservation, transport, and assessment according to TransMedics protocols and policies, following rigorous hands-on training and certification across all organ platforms at the company’s training facility in Andover, Massachusetts.

On OCS call days, the specialist supports clinical OCS cases and communicates real-time updates with Organ Management Phone Support. Outside call days, the specialist performs assigned work during standard working hours, remotely from home or as assigned. Other work includes managing inventory and shipments, assisting with laboratory trainings and research and development activities, helping establish launch points, attending medical and scientific meetings, supporting customers, and documenting and reviewing cases.

The position requires on-call availability 24 hours a day, seven days a week, for 15 days per month, including holidays and weekends, as well as domestic air travel to clinical sites within and outside the employee’s home region. The employee must be able to lift 75 pounds up and down stairs and meet the stated vaccination requirement, subject to legally required accommodations. The expected base salary range is $106,500–$132,900. The role may also be eligible for bonuses, equity, and a comprehensive benefits package.

Requirements

• BSN or BS degree combined with equivalent medical experience.
• At least 2 years of experience in ICU, ECMO, Cath Lab, OR, Transplant, or ED.
• Ability to lift 75 pounds up and down stairs.
• Ability to work on call 24 hours per day, 7 days per week, for 15 days per month, including holidays and weekends.
• Ability to fly domestically to clinical sites within and outside the home region as assigned.
• Must be fully vaccinated, and boosted when eligible, against respiratory viruses including Influenza and COVID-19, subject to legally required accommodations.

Nice To Haves

• Proficiency with Microsoft Office Suite and virtual meeting platforms.
• Highly flexible and willing to support sites as needed within and across regions.
• Detail-oriented with strong organizational skills.
• Strong problem-solving skills.
• Outstanding interpersonal and communication skills, with the ability to collaborate and build rapport with internal and external contacts.
• Excellent customer interaction skills.
• Ability to work calmly and professionally under pressure.
• Enthusiasm for working in a fast-paced environment while managing multiple tasks.

Responsibilities

• Complete rigorous hands-on training and OCS certification across all organ platforms at the TransMedics training facility in Andover, Massachusetts.
• Apply OCS knowledge during organ retrieval, preservation, transport, and assessment in accordance with TransMedics protocols and policies.
• On non-call days, perform assigned tasks during standard working hours, remotely from home or as assigned.
• Manage inventory and shipments on a weekly basis.
• Assist with laboratory trainings and participate in research and development activities in the lab.
• Assist with establishing launch points.
• Participate in medical and scientific conferences and meetings, inside or outside the United States.
• Communicate regularly with Organ Management Phone Support to relay real-time updates while supporting ongoing OCS cases.
• Regularly communicate OCS utilization activities and user feedback.
• Complete annual recertification on all organ platforms.
• Submit post-case documentation promptly and prepare and present case reviews, with support and review from a senior colleague.
• Provide customer support as needed, including hospital in-services and refresher training.
• Perform other TransMedics tasks and duties as assigned or required.

Benefits

• Medical coverage with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental insurance
• Vision insurance
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short Term Disability
• Long Term Disability
• 401K Plan
• Pet insurance
• Employee Stock Purchase Plan
• Paid time off
• Wellness resources
• Potential bonuses and equity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level