OCONUS Operations Manager
About The Position
The PTAC OCONUS Operations Manager serves as the primary authority for overseas operations within the Protective Technology Branch (PTB). This high-impact role is the bridge between technical execution and strategic mission success in complex, high-threat environments. You will own the end-to-end operational and contractual relationship with U.S. Government stakeholders (Embassies, Posts, and Agencies), ensuring that technical teams remain focused on their mission by absorbing administrative burdens and proactively managing personnel performance, risk, and stakeholder satisfaction. This role is designed to minimize non-technical burdens on PTB teams, allowing them to focus on protective technology while you ensure the infrastructure of the contract remains resilient and high performing.
Requirements
- Proven track record in executive-level operational leadership, specifically within OCONUS or high-threat environments.
- Deep understanding of U.S. Government contract management, compliance, and risk mitigation.
- Demonstrated ability to manage cross-functional teams and influence stakeholders at the Embassy and Agency level.
- Familiarity with DOS deployment processes, including visa/passport requirements and clearance protocols.
- Exceptional ability to translate complex operational issues into clear, actionable executive briefings.
- 5 + years of related experience
- US Citizenship Required: Yes
- Clearance Level Must Be Able to Obtain: Top Secret
Nice To Haves
- Program Management
- Strategic Planning
- Supply Chain
Responsibilities
- Act as the primary point of contact for GDIT leadership and U.S. Government stakeholders.
- Serve as the Administrative and Operational Lead for all OCONUS activities.
- Own the resolution of feedback, compliance, and performance deficiencies.
- Ensure continuity of operations through rigorous management of passports, visas, clearances, and personnel movement.
- Serve as the central authority for capturing and resolving performance feedback or deficiencies from government stakeholders.
- Analyze performance trends, implement lessons learned, and report upward to the PMO to drive operational excellence.
- Establish feedback loops and satisfaction metrics to foster trust and ensure mission alignment.
- Maintain full visibility and report on personnel status across all OCONUS programs.
- Oversee Country Lead support for R&R, TDY, emergency leave, and permanent departures.
- Drive the timely processing of clearances, transportation, and post-clearance requirements to prevent operational gaps.
- Provide senior-level partnership to Program Country Leads on planning and execution.
- Chair and set operational support meetings to ensure internal and external alignment.
- Drive GDIT policy awareness and ensure strict adherence to Department of State (DOS) and PTB updates.
- Monitor and support medical readiness, visa status, and mandatory training.
- Maintain and update MOAs, MOUs, and Continuity Memorandums to ensure legal and operational compliance.
Benefits
- variety of medical plan options, some with Health Savings Accounts
- dental plan options
- a vision plan
- a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
- full flex work weeks where possible
- a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- short and long-term disability benefits
- life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
