Ocean Pricing Supervisor

. Crane Worldwide Logistics . • Itasca, IL

4d • Onsite

About The Position

This role involves supervising a team of Ocean Pricing Specialists, managing daily workflow, and ensuring consistent performance and professional growth. The position oversees the preparation and response to ocean freight pricing requests, supports global pricing solutions, and negotiates rates with ocean carriers. Additionally, it involves managing pricing systems, ensuring data accuracy, and implementing process improvements. The role also requires adherence to company policies and participation in special projects.

Requirements

• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
• Vision abilities required by this job include close vision and the ability to adjust focus
• Job will require punctual attendance and regular presence on-site at the assigned work location.
• Demonstrated leadership and team development skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong negotiation and relationship management skills.
• Advanced Microsoft Excel proficiency.
• Experience with WebCargo, Catapult, SharePoint, Outlook, and related transportation systems.
• Strong understanding of ocean freight markets, carrier procurement, and pricing strategies.
• Detail-oriented with excellent organizational skills.
• High School Diploma or equivalent required
• 5+ years of ocean freight pricing or ocean operations experience.
• 1-3 years of supervisory, lead, or team leadership experience preferred.
• Experience negotiating with ocean carriers and managing customer pricing solutions.

Nice To Haves

• Bachelor's Degree in Business, Supply Chain, Logistics, or related field preferred.

Responsibilities

• Supervise, coach, and develop Ocean Pricing Specialists to ensure consistent performance and professional growth.
• Manage daily workflow and workload distribution within the pricing team.
• Monitor team productivity, service levels, and quote turnaround times.
• Conduct regular performance discussions and contribute to annual performance reviews.
• Train team members on pricing procedures, systems, carrier updates, and best practices.
• Serve as the first point of escalation for pricing-related issues and customer service concerns.
• Oversee preparation and response to spot and long-term ocean freight pricing requests for FCL and LCL shipments.
• Review and approve pricing submissions within established authority levels.
• Ensure quotations align with company pricing strategies, profitability objectives, and market conditions.
• Support the U.S. organization with pricing solutions for global ocean opportunities.
• Coordinate with overseas offices, agents, and commercial teams to develop complete end-to-end pricing solutions.
• Support strategic opportunities, key accounts, and complex pricing proposals.
• Negotiate and procure rates with ocean carriers, NVOCCs, and co-loaders within approved parameters.
• Monitor market trends, carrier pricing, capacity conditions, and industry developments.
• Provide market intelligence and pricing recommendations to management and commercial teams.
• Ensure accuracy and maintenance of WebCargo, Catapult, and other internal pricing systems.
• Monitor pricing data quality and reporting accuracy.
• Develop and implement process improvements to enhance efficiency and consistency.
• Generate and review pricing performance reports and KPI metrics.
• Support system enhancements, testing, and training initiatives as required.
• Ensure adherence to company policies, compliance requirements, and pricing guidelines.
• Participate in special projects and continuous improvement initiatives.
• Perform other duties as assigned.

Benefits

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED