Ocean Import Coordinator

OEC Group•Santa Ana, CA

4d•$22 - $28•Hybrid

About The Position

As an Ocean Import Coordinator, you will coordinate day-to-day import shipments, process import documentation, and report shipment statuses to respective parties. You will be a partner in our Ocean Import department developing and maintaining good relationships with carriers, truckers, customers, and warehouses.

Requirements

Minimum 1 years’ experience in the freight forwarding industry handling ocean import or export operations is required.
Proficiency with Microsoft Office including Outlook, Teams, Word, and Excel.
Proven ability to handle high volume of data entry.
Clear and effective communication skills.

Nice To Haves

Previous experience using the ERP system, CargoWise One, is preferred.
Bilingual in English and Mandarin is a plus but not required.

Responsibilities

Electronic file management (Arrival Notice generating, 7501, BOL issuing, etc.).
Track, trace, and update ocean import containers/shipments in CargoWise One, coordinating with internal and external partners as needed.
Communicate shipment delays or documentation issues to clients and overseas agents.
Problem resolution between customers, carriers, and vendors.
Trace rail shipments to provide final ETA updates and pickup numbers to clients.
AWS shipment tracing to provide courtesy last free day notice.

Benefits

Competitive salary
Full benefits package
Paid Time Off
Opportunities for professional growth
Hybrid work schedule (1-day a week working from home)
Laptop provided by OEC Group
10-days PTO (Paid Time Off)
Employee Appreciation Days
Paid Holidays
Sick/Flex time
Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance.
401K retirement plan with 3% company match.
Discounted pet insurance
Annual performance bonus
Mid-year reviews for salary increases.