Ocean Freight Operations Coordinator - Import

Toll Group•Long Beach, CA

1d•$23 - $39•Onsite

About The Position

The Ocean Freight Operations Coordinator - Import is responsible for supporting day-to-day ocean freight operations across import and domestic transport activities. This role ensures accurate documentation, timely cargo movement, and effective coordination with internal and external stakeholders to maintain service standards and operational efficiency.

Requirements

High school diploma or GED
1–2 years’ experience in ocean freight or logistics operations (entry-level candidates with relevant training may be considered).
Basic understanding of customs and maritime regulations.
Familiarity with freight management systems and Microsoft Office.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced, deadline-driven environment.
Team-oriented with a proactive and customer-focused approach.
Willingness to learn and take on varied operational tasks.
Technical Knowledge of Global forwarding operations
Computer skills, including good knowledge of Microsoft Office
Experience dealing with customers, with a strong customer focus and service ethic
Methodical, planned and organised with strong attention to detail
Good time management
Business Results-orientated and resilient
Strong numerical and analytical skills
Analytical with proven problem-solving skills
Follows procedure
Planning, organisation, and execution skills
Client focused with strong service ethic and skills
Interpersonal/Communication skills, especially listening
Excellent written/verbal communication skills
Team worker, with a natural tendency towards collaboration
Energetic, with a positive attitude
Self-confident and willing to take responsibility
Keen to learn and grow
Ability to balance & meet the expectations of the client, Toll & shareholders
Self-management – takes responsibility for tasks, agreed timeframes and outputs
Attention to detail
Flexible to changing priorities and operational needs
Ambition to progress their career within Global Forwarding
Exceptional personal standards of honesty, integrity and professionalism
Results orientated; achievement driven
Intelligent, lateral thinker
Initiative & leadership, confident self-starter
Positive attitude
Respect & empathy
Must be entitled to work in United States of America
Prepared to undertake pre-employment checks including a criminal history check and medical.

Nice To Haves

Cargowise one system software experience preferred

Responsibilities

Coordinate ocean shipments for import, including booking and documentation.
Liaise with shipping lines, freight forwarders, customs brokers, and transport providers to facilitate cargo movement.
Prepare and process essential documentation such as bills of lading and customs declarations.
Track shipments and update internal systems (e.g., CargoWise One); notify stakeholders of delays or changes.
Arrange local transport and warehouse interactions for cargo pick-up and delivery.
Maintain accurate shipment records and ensure compliance with customs and maritime regulations.
Respond to customer inquiries and provide booking confirmations promptly.
Support invoicing and basic cost entry tasks as directed by senior team members.
Assist with general administrative tasks to ensure smooth operational workflow.