Ocean Export Documentation Specialist

External SA Recycling • Orange, CA

18h • $25 - $28 • Hybrid

About The Position

Job Duties Including, but not limited to: Manage FAS (Free Alongside Ship) customer relationships and drive sales through proactive outreach and solution‑based support. Coordinate end‑to‑end ocean export processes, including booking, documentation, and compliance with international regulations. Communicate with carriers, terminals, and internal teams to ensure timely cargo movement and resolve shipment issues. Works independently on a PC when using MS Excel, Word, and Outlook. Perform recordkeeping in manual, pdf and electronic database formats. Communicates with email, texting, and instant messaging. Phone etiquette that includes noting information, takes messages, schedules return calls, forwards calls, and any other task related to the phone. Work with other employees in the area working on different tasks. Maintain Scheduling and event calendars. Complete forms in accordance with company procedures. Schedule and confirm appointments for clients, customers, or supervisors. Keep work areas neat and orderly Regular attendance and punctuality are essential job functions Effective housekeeping in workplace area is an ongoing operation for safety and better hygienic conditions for all team members.

Requirements

• Ocean Export experience
• Export Documentation experience/knowledge
• Flexibility to manage large volume of emails
• Excellent organizational skills
• Must pass a medical physical and drug test
• Must pass a background check and credit check
• Regular attendance and punctuality are essential job functions
• Ability to: communicate with others effectively; understand direction (written or oral) and use basic math skills as the job demands
• A basic understanding of MS Office products

Nice To Haves

• high school diploma or GED and/or foreign education acceptable
• Some college one year or more preferred

Responsibilities

• Manage FAS (Free Alongside Ship) customer relationships and drive sales through proactive outreach and solution‑based support.
• Coordinate end‑to‑end ocean export processes, including booking, documentation, and compliance with international regulations.
• Communicate with carriers, terminals, and internal teams to ensure timely cargo movement and resolve shipment issues.
• Works independently on a PC when using MS Excel, Word, and Outlook.
• Perform recordkeeping in manual, pdf and electronic database formats.
• Communicates with email, texting, and instant messaging.
• Phone etiquette that includes noting information, takes messages, schedules return calls, forwards calls, and any other task related to the phone.
• Work with other employees in the area working on different tasks.
• Maintain Scheduling and event calendars.
• Complete forms in accordance with company procedures.
• Schedule and confirm appointments for clients, customers, or supervisors.
• Keep work areas neat and orderly
• Effective housekeeping in workplace area is an ongoing operation for safety and better hygienic conditions for all team members.
• Comply with all applicable federal, state, local, & SA Recycling safety, health, & environmental rules, regulations, policies, & procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED