Ocean Course Cottage Attendant

Kiawah Resort • Kiawah Island, SC

4d • Onsite

About The Position

The Ocean Course Cottage Attendant will be responsible for the daily cleaning of The Ocean Course Clubhouse, as well as, the daily performance of departure cleaning and guest arrival preparation/inspection of The Ocean Course Cottages. Duties also include concierge services, placing amenities in the Cottages, ensuring that items ordered by guests are in the Cottages prior to arrivals. A strong attention to detail, guest focus, and communication is critical to this position.

Requirements

• Strong organizational and time management skills.
• Computer fluency is required.
• Ability to work a flexible schedule, including weekends and holidays.
• Must have a valid driver’s license and a reliable vehicle.
• Use of your own vehicle is required.
• Ability to lift a maximum of 50 lbs.
• Ability to follow directions, perform tasks with attention to detail, speed, accuracy, and follow-through.
• Ability to work without direct supervision.
• Ability to work well as part of a team, set-up and organize work areas with designated equipment.
• Report any faulty equipment, maintenance needs, safety hazards, etc.
• Must be able to lift minimum weight of 50 lbs. across short-medium distances.
• Must be able to stand for the entirety of shift while reaching, bending and stooping.
• Must be able to work on site due to daily needs of the job requirements.
• Ability to reach, bend, lift, and carry furniture and equipment.

Responsibilities

• Clean The Ocean Course Cottages, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming.
• Change and replenish bed linens, towels and guest amenities, as needed.
• Perform deep cleaning tasks, as needed.
• Stock, maintain, and transport housekeeping supply cart on a daily basis as well as maintain linen storage for the Cottages.
• Deliver meals to cottages, breakfast and sometimes other meals.
• Responsible for placing personalized amenities in Cottages for arrivals.
• Ensure that all pre-ordered food, beverage, and other items are stocked for guests.
• Ability to take all requests, take ownership of the requests and ensure the tasks are completed.
• Remain alert, courteous and helpful to the guests and co-workers at all times.
• Should be articulate and personable in interaction with the high-end clientele.
• Ensure all storage areas are clean and well maintained with all cleaning equipment and supplies.
• Maintain established cleaning/cleanliness procedures in all public spaces in The Ocean Course Clubhouse (restrooms, locker rooms, lobby, function spaces).
• Clean multiple common areas in a timely and efficient manner.
• Ensure that restrooms are maintained and refreshed with supplies on a continuous basis.
• Document maintenance requests on a daily basis for Cottages and The Ocean Course Clubhouse.
• Dispose of trash and recyclables.
• Replenish cutlery & kitchen equipment in Cottages, as needed & inventory for Cottages.
• Must be efficient on computers and be able to send e-mails and learn computer systems for food and beverage, front desk and golf tee-times
• Must be able to speak with guests and e-mail with them to have their requests and customize their visit as well as e-mail internal departments and shift reports.
• All other duties, as assigned.

Benefits

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed