Occupational Health Representative - Employee Health Services

CHRISTUS Health•San Antonio, TX

About The Position

The Occupational Health Representative supports Employee Health Services by ensuring appropriate documentation, recording, and reporting of employees’ work-related illnesses and injuries. The role maintains a computer-based tracking system, compiles required reports and records, and coordinates cases between health care providers and the contract company. The position oversees the local TOHAP program, including data entry into Risk Master, checking that required forms are complete, filing claims with CHS when medical attention is given or required, and submitting injury-related documentation to CHS. It also supports associate injury management by communicating with CHS and/or occupational medicine nurses about outstanding claims and updates, logging emergency department write-off bills, and coordinating transitional-duty placement. Additional duties include preparing weekly OSHA log updates, pay-period reports for Payroll, and the annual survey for the U.S. Department of Labor. The representative provides office support, including cross-coverage for other associates, preparing payment authorizations for medical services, and ordering supplies. The role is expected to deliver a high level of customer service and collaborate with coworkers to support that standard. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Exceptional organizational skills.
Proven ability to work well under pressure.
Proven ability to manage multiple projects and deadlines simultaneously.
Excellent computer skills, including proficiency in Microsoft Word, Outlook, and Excel, including Excel graphics and report formatting.

Nice To Haves

Associate degree in a related field.
One year of workers’ compensation experience.

Responsibilities

Oversee the local TOHAP program.
Enter data into Risk Master and verify that required forms have been completed.
File claims with CHS when medical attention is given or required, and submit injury-related documentation to CHS.
Communicate regularly with CHS and/or occupational medicine nurses about outstanding claims and updates.
Log emergency department write-off bills.
Coordinate transitional-duty placement.
Provide weekly updates to the OSHA log, prepare pay-period reports for Payroll, and complete the annual U.S. Department of Labor survey.
Provide office support, including cross-coverage for other associates, preparing payment authorizations for medical services, and ordering supplies.
Work collaboratively with coworkers to provide a high level of customer service.
Perform other duties as assigned.