Occupational Health Coordinator - Nursing degree preferred

Carle Health•Peoria Heights, IL

1d•Onsite

About The Position

The Occupational Health Coordinator is responsible for coordinating occupational health services across the West and Central regions, when applicable. The role is based across Peoria and Bloomington, with three working days in Peoria and two in Bloomington. The coordinator develops and maintains relationships with businesses and industries to establish a predictable market share, understands employer operations and terminology, and promotes Carle’s scope of services. The coordinator develops communication systems among physicians, patients, employers, insurance carriers, rehabilitation consultants, attorneys, and other stakeholders to monitor treatment progress and outcomes and ensure timely, appropriate, cost-effective, and seamless care for patients with work-related injuries and those referred for rehabilitation. The role also supports business development, service improvement, case coordination, and employer and payer relationships.

Requirements

College diploma in nursing or experience in lieu of education.
Work experience in a related field.
Sales or marketing experience.
Breath Alcohol Technician (BAT) certification within 3 months.
Department of Transportation (DOT) certification within 3 months.
DOT Certified Specimen Collector certification within 3 months.
DOT Certified Specimen Collector Trainer certification within 3 months.
Breath Alcohol Trainer certification within 3 months.

Nice To Haves

Healthcare and/or nursing experience preferred.
Nursing degree preferred.

Responsibilities

Develop, implement, and evaluate strategic marketing initiatives for defined service lines and regional areas in relation to regional employers, payer groups, and affiliated healthcare providers.
Prospect and generate leads for regional collaborations, and follow up to support successful service delivery by communicating with appropriate Carle leadership, physicians, departments, and regional healthcare providers.
Identify trends and coordinate system resolutions for recurring service failures or dissatisfaction; lead customer-service improvement processes.
Produce and update comprehensive regional assessments of the assigned area.
Gather regional intelligence and communicate it to appropriate departments and leadership.
Evaluate, maintain, and expand the employer book of business by modifying sales and retention strategies and plans.
Collaborate with Regional Network Coordinators to identify shared needs among employers and regional providers and foster relationships around enterprise-wide initiatives.
Facilitate company tours and meetings with Carle departments to promote new relationships and maintain existing ones.
Negotiate with regional employers regarding services and facilitate service contracts when appropriate.
Monitor and report monthly on progress toward identified goals.
Arrange and coordinate case conferences as necessary for occupational rehabilitation clients.
Contact payers to obtain prior authorization for services; document and convey payment.
Develop and implement a comprehensive communication system involving physicians, employers, insurance carriers, rehabilitation consultants, attorneys, and patients.
Educate staff about workers’ compensation and return-to-work issues.
Evaluate cases and assist providers with treatment plans.
Monitor treatment progress and outcomes to ensure appropriate, timely, cost-effective, and seamless care for patients with work-related injuries and those referred for rehabilitation.
Schedule functional capacity evaluations, functional abilities assessments, work-conditioning baseline evaluations, and work conditioning.