Occupational Health Coordinator - Nursing degree preferred

Carle Health•Peoria Heights, IL

About The Position

The Occupational Health Coordinator develops and maintains relationships with businesses and industries to establish a predictable market share and promote Carle’s comprehensive scope of services. The role coordinates occupational health services for the West and Central regions when applicable, working three days in Peoria and two days in Bloomington. The coordinator understands employer operations and terminology and develops communication systems among physicians, patients, employers, insurance carriers, rehabilitation consultants, attorneys, and other parties to support appropriate, timely, cost-effective treatment and rehabilitation for work-related injuries. The position also evaluates regional opportunities and employer relationships, advances marketing and sales strategies, coordinates case and treatment processes, and supports service improvement. A nursing degree is preferred. The stated education qualification is a bachelor’s degree or related experience, and related-field and sales/marketing work experience are listed. Required Department of Transportation certifications are to be obtained within three months.

Requirements

Bachelor’s degree or related experience.
Work experience in a related field.
Sales/marketing work experience.
Obtain Breath Alcohol Technician (BAT) certification within three months.
Obtain Department of Transportation (DOT) certification within three months.
Obtain DOT Certified Specimen Collector certification within three months.
Obtain DOT Certified Specimen Collector Trainer certification within three months.
Obtain Breath Alcohol Trainer certification within three months.

Nice To Haves

Healthcare and/or nursing experience preferred.
Nursing degree preferred.

Responsibilities

Develop, implement, and evaluate strategic marketing initiatives for defined service lines and regional areas, including work with regional employers, payer groups, and affiliated healthcare providers.
Prospect and generate leads for new regional collaborations and follow up to support successful service delivery, communicating with appropriate Carle leadership, physicians, departments, and regional healthcare providers.
Identify trends and coordinate system resolution of recurring service failures or dissatisfaction; lead customer service improvement processes.
Produce and update comprehensive regional assessments of the assigned area.
Gather regional intelligence and communicate it to appropriate departments and leadership.
Evaluate, maintain, and expand the employer book of business by modifying sales and retention strategies and plans.
Collaborate with Regional Network Coordinators to identify shared needs between employers and regional providers and foster relationships around enterprise-wide initiatives.
Facilitate company tours and meetings with Carle departments to promote new relationships and maintain existing ones.
Negotiate with regional employers regarding services and facilitate service contracts when appropriate.
Monitor and report monthly progress toward identified goals.
Arrange and coordinate case conferences as necessary for occupational rehabilitation clients.
Contact payers to obtain prior authorization for services; document and convey payment.
Develop and implement a communication system involving physicians, employers, insurance carriers, rehabilitation consultants, attorneys, and patients.
Educate staff regarding workers’ compensation and return-to-work issues.
Evaluate cases and assist providers with treatment plans.
Monitor treatment progress and outcomes to support appropriate, timely, cost-effective, and seamless care for patients with work-related injuries and those referred for rehabilitation.
Schedule functional capacity evaluations, functional abilities assessments, work conditioning baseline evaluations, and work conditioning.