Occupational Health Case Manager/Medical Assistant (or LPN)

BRISTOL HOSPITAL GROUP•Bristol, CT

9d•Onsite

About The Position

Medworks is seeking a dynamic, detail-oriented Occupational Health Case Manager (qualified as a Medical Assistant or Licensed Practical Nurse) to join our team in Bristol, CT. The primary focus of this role is clinical case management. You will serve as the critical bridge connecting injured workers, employers, medical providers, and worker’s compensation insurers. Your mission is to ensure that Bristol Health employees and contracted employer staff receive streamlined, high-quality care from the initial report of injury through safe return-to-work. Additionally, this role serves as an essential compliance partner to Human Resources and acts as a fully trained backup to our primary Medical Assistant, delivering hands-on technical and occupational clinical services.

Requirements

Certified/Registered Medical Assistant (CMA/RMA) OR currently licensed Licensed Practical Nurse (LPN) in the State of Connecticut.
Demonstrated experience or ability to be fully trained to independently conduct drug screens, fit testing, pulmonary function tests, and blood draws.
Minimum of 1–2 years of experience in case management, occupational health, urgent care, or worker's compensation coordination is highly preferred.
Familiarity with employment law intersections (ADA, FMLA, Workers' Comp) and DOT regulations is a distinct advantage.
Strong knowledge of Worker’s Compensation processes, terminology, and case management workflows.
Exceptional communication and interpersonal skills—ability to advocate for the patient while professionally managing the expectations of employers, HR, and insurance adjusters.
High level of organizational skill and the ability to multitask in a fast-paced environment.

Responsibilities

Act immediately upon the creation of a First Report of Injury (FROI) for Bristol Health employees, contacting them to schedule timely evaluations with our Occupational Health Providers.
Collaborate closely with Human Resources to manage complex return-to-work cases, ensuring full compliance with the Americans with Disabilities Act (ADA), reasonable accommodations, and all state and federal employment laws.
Partner with Bristol Health practices and external networks to ensure rapid, priority access to specialists for work-related injuries, servicing both internal hospital staff and external contracted employers.
Maintain consistent, proactive communication with Worker’s Compensation insurance carriers to follow up on claim status, maximum medical improvement (MMI) designations, and treatment authorizations.
Serve as a primary point of contact for external businesses contracted with Medworks, updating them on employee status, light-duty restrictions, and return-to-work timelines while maintaining strict compliance.
Conduct specialized occupational screenings independently, including: Respiratory Protection: Performing qualitative and quantitative respirator fit testing and pulmonary function tests (PFTs).
Execute proficient blood draws (phlebotomy) and routine medical surveillance.
Conduct regulated and non-regulated drug screens and breath alcohol testing.
Assist with Department of Transportation (DOT) physical medical tracking, mandated random testing workflows, and regulatory documentation.
Provide seamless coverage and backup for the primary Medical Assistant including rooming patients, taking vital signs, recording medical histories, and assisting provider exams.
Ensure meticulous charting, answer phones, and maintain highly accurate electronic health records (EHR) in compliance with HIPAA and confidentiality laws.