Occupancy Specialist

Trinity Management Llc • New Haven, CT

1d • $25 - $27 • Onsite

About The Position

At Trinity Management, LLC, we are committed to providing quality affordable housing while fostering strong communities and exceptional resident experiences. We are seeking an experienced Occupancy Specialist to join our team and play a critical role in maintaining compliance with affordable housing regulations while supporting residents throughout the recertification process. This position is ideal for a detail-oriented professional with strong affordable housing experience who thrives in a fast-paced environment and can effectively manage a high-volume recertification portfolio.

Requirements

• Affordable housing experience required
• Recertification experience required
• Strong attention to detail and organizational skills
• Excellent communication and customer service abilities
• Ability to manage multiple deadlines and priorities in a fast-paced environment
• Ability to work independently while maintaining a high level of accuracy

Nice To Haves

• Spanish Speaking preferred
• Strong knowledge of LIHTC, HUD, Section 8, and affordable housing compliance regulations preferred
• COS, HCCP, or other affordable housing certifications are a plus
• Experience with Yardi, OneSite, or similar property management software preferred

Responsibilities

• Manage annual and interim recertifications from start to finish, ensuring accuracy and timely completion
• Process income, asset, employment, and third-party verifications in accordance with program requirements
• Maintain compliance with LIHTC, HUD, Section 8, and other affordable housing regulations
• Communicate with residents regarding required documentation, deadlines, and program requirements
• Maintain organized resident and applicant files to ensure audit and inspection readiness
• Monitor recertification schedules, lease renewals, vacancies, and compliance deadlines
• Assist with applicant processing, waitlist management, and occupancy tracking as needed
• Support resident relations by responding to questions and providing exceptional customer service
• Assist with rent collection activities, notices, and general administrative responsibilities
• Partner closely with Property Managers, Occupancy Specialists, and site teams to ensure smooth community operations
• Prepare for and support agency audits, compliance reviews, and file inspections

Benefits

• Medical
• Dental effective on your first day of employment
• 401(k) Retirement Plan
• 15 Days of Paid Time Off (PTO)
• Paid Company Holidays
• Your Birthday Off
• Professional Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed