Sr Occupancy Planner

JLL•New York, NY

7d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As a Senior Occupancy Planner, you are a proactive leader driving occupancy strategies and portfolio optimization on behalf of our client. Reporting to the Americas Occupancy Planning Lead, you will act as a strategic partner bridging the line of business goals with creative space solutions. You are a Subject Matter Expert in the client's workplace programs, utilizing data analytics to design forward-thinking occupancy plans, migration schedules, and group-level sequencing. A master of navigating ambiguity, you will model superior client relationship management, guiding both your team and stakeholders through the evolution of the workplace.

Requirements

5–7 years of progressively responsible experience in occupancy planning, space management, and change management with at least 3 years of direct supervisory experience leading teams.
Expert-level analytical skills with a mastery of Google Sheets to analyze occupancy metrics, spot trends, and translate data into actionable visual stories via Google Slides.
Proficiency with CAFM systems and AutoCAD, alongside a strong working knowledge of architectural drawings and furniture systems.
Exceptional active listening, verbal, and written communication skills, with the confidence to engage and influence stakeholders at all leadership levels.
A proactive, self-starting approach with a proven ability to work independently, problem-solve on the fly, and thrive in ambiguous situations.
Candidates must be authorized to work in the United States without sponsorship.

Responsibilities

Translate complex business requirements into occupancy plans and space solutions, utilizing industry best practices, sharing ratios, and neighborhood workplace programs.
Serve as the primary liaison between the client and internal partners.
Foster strong relationships with the Real Estate and Workplace Services team, Project Management, and Facilities Management to align on headcount projections, move executions, and timelines.
Act as an excellent communicator and storyteller, delivering effective change management before, during, and after workspace transitions to ensure a seamless Googler experience.
Oversee and approve data quality, block/stack plans, and headcount audits while actively implementing continuous improvement programs for overall project delivery.
Manage and mentor the occupancy planning and space teams.
Provide high-quality onboarding, training, and performance management to foster an environment of teamwork and personal success.