OCC Supervisor

Denver Transit Operators•Denver, CO

1d•Onsite

About The Position

The Operations Control Center Supervisor is responsible for overseeing all activities in the Operations Control Center (OCC) including directing the safe and efficient movement of trains, controlling the traction power system, and managing the on-track time available for inspection and maintenance activities. This position also oversees and coordinates the response to service disruptions and emergencies as well as implementing service recovery plans. The OCC Supervisor also manages the OCC staff.

Requirements

A Bachelor’s degree from an accredited college in Transportation, Business Administration or related field or an equivalent combination of education and work experience preferred.
A minimum of five years of experience in railroad operations preferred
At least three years’ experience as a dispatcher/controller preferably in a high density passenger service environment
Experience in an FRA regulated environment preferred
Ability to interact constructively and establish and maintain cooperative working relationships with external stakeholders and employees at all levels of the organization
Ability to effectively supervise and coach employees
Ability to communicate with precision both orally and in writing
Ability to provide clear instructions and comprehend complex information over the radio, intercom and telephone
Ability to rapidly assess situations and identify appropriate courses of action
Ability to analyze and attend to multiple tasks in stressful conditions
Proficiency in software applications used for analyzing data and preparing reports
Ability to use computers and a variety of input devices to monitor and control train movements, power distribution and a variety of alerts and alarms
Must be available 24 hours/7 days a week to respond to emergencies with the ability to work alternate shifts and days as required
Must be eligible to work in the U.S. and successfully pass a pre-employment background check
Must pass a pre-employment drug screening and be willing to comply with the DTO Drug and Alcohol Policy
Must possess or have the ability to obtain a valid Colorado driver’s license

Responsibilities

Direct and oversee all rail movement from a central Operations Control Center in accordance with schedules, railroad operating rules and procedures and FRA regulations
Direct and monitor train dispatchers who coordinate rail traffic by using a computerized train control system to select the proper routing of trains, monitor train movements, remotely control track switches and traffic signals, apply and remove blocking devices and issue permits and authorities
Authorize and monitor on-track work for the track, signal, structures and traction power infrastructure teams to minimize the impact on scheduled trains
Manage unexpected events and emergency situations to protect the public, railroad employees, and railroad property
During incidents or emergencies, notify and coordinate all internal personnel and external emergency responders and direct activities to mitigate the event
Plan and implement alternate revenue service during emergencies
Oversee the use of approved procedures and communication protocols to safely energize and de-energize traction power for maintenance and emergency purposes
Communicate continuously by telephone, radio and intercom with field personnel, supervisors and other staff to coordinate and monitor train and on-track equipment movements, maintenance activity and requests for power control
Ensure that OCC personnel comply with all operating rules, protocols, procedures and applicable regulations. Conduct Efficiency Tests to confirm and document compliance
Oversee the staff of the Operations Control Center including the selection, training and performance management of OCC personnel
Recommend the transfer, suspension, promotion, or discharge of train dispatchers, if necessary
Conduct disciplinary action in the event of rule violations, poor performance, or improper conduct
All other duties as assigned