Occ Health Medical Assistant

Banner Health•Staunton, VA

6d•Onsite

About The Position

The Medical Assistant in Banner Health’s Occupational Health Clinics assists clinicians and nursing staff with medical care and direct patient care. The role supports occupational health services including workers’ compensation injury care, drug and alcohol testing, physical examinations, Department of Transportation exams, and OSHA-mandated exams. Responsibilities also include injury intake and management and new-hire screenings, which may involve drug screens, breath alcohol testing, pulmonary function testing, audiograms, respiratory mask fitting, immunizations, and blood draws. The position works under the direct supervision of providers and uses specialized knowledge, judgment, and skills to support patient care and a positive patient experience. The Medical Assistant prepares patients for exams, assists providers with procedures, coordinates care and documentation, maintains clinical areas and equipment, and supports patient flow and communication. The listed schedule is Monday through Friday, 1:30 p.m. to 10:00 p.m., at 1 N Central Ave, Phoenix, Arizona.

Requirements

High school diploma, GED, or equivalent working knowledge.
Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
Medical Assistant certification is required. An employee not eligible for certification at hire must complete CEUs for ABR-OE and obtain active certification within one year of hire; an uncertified Medical Assistant may remain in the position for no more than 12 months from hire.
Acceptable active certification includes RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT.
Current BLS certification is required upon hire.
Strong computer skills, including the ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized fashion.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance, managed care operations, EMR, and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for exams and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in patient condition to the clinician.
Assist providers with examinations and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed and prioritize patient flow.
Use universal blood and body-fluid precautions and personal protective equipment as needed.
Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, scheduling, and communicating test results to patients; support clinicians in providing optimal care.
Administer medications when authorized by established policies and procedures or directed to do so.
Provide clerical support for patient and client notifications and documentation, including maintaining complete medical records and providing accurate, timely billing information.
Maintain a clean, functional clinical environment; clean and disinfect equipment and rooms, follow sterilization procedures and applicable handling guidelines, and arrange equipment maintenance and repairs.
Order supplies, stock patient care areas, and monitor inventory, including medications, injectables, immunizations, expired items, and recalls.
Communicate effectively with internal and external customers and contribute to a service-oriented team environment.
Complete required onboarding and orientation activities, including simulation training as needed or directed.
Interact with staff, physicians, patients, families, external contacts, and physician offices to obtain, report, or clarify patient-care information; prioritize information from multiple sources to support patient and family responses to health-status changes.