Observer

Wind River Hotel Casino•Riverton, WY

About The Position

Surveillance Officers enforce gaming laws and casino rules and regulations on the property. They conduct investigations and monitor and observe gaming establishments, submitting written or verbal reports for departments when needed. The role maintains highly confidential communications with management staff, security, and law enforcement personnel and ensures compliance with rules and laws applicable to the gaming operation. Employees are expected to know existing Wind River Hotel & Casino policies and refer to them when necessary. Other gaming- and job-related duties may be assigned by the supervisor or dual supervisor.

Requirements

  • Must be at least 21 years old at time of hire.
  • Must demonstrate US work authorization during employment verification.
  • Must pass a background investigation.
  • Must pass a pre-employment drug test.
  • Must have a valid Wyoming Driver’s License.
  • Must be able to obtain and maintain a Gaming License.
  • Must process information effectively, learn new material, and identify and define problems.
  • Must be able to work any shift and longer hours based on business needs.
  • Must be able to multitask with all equipment used.
  • Must have strong written and oral communication skills.
  • Must have excellent computer literacy and be adept at operating audio and video surveillance systems.
  • Must have excellent vision and hearing.
  • Must be able to lift or move up to 10 pounds regularly, up to 25 pounds frequently, and up to 50 pounds occasionally.
  • Must be able to walk upstairs, push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while performing job-related duties in varying work areas.
  • Must be able to sit for long periods and work in an enclosed area while sitting for long periods.
  • Must be able to work in a confined space with low lighting and in a fast-paced work environment.

Responsibilities

  • Enforce gaming laws on the property and casino rules and regulations.
  • Conduct investigations and monitor and observe gaming establishments.
  • Submit written or verbal reports for departments when needed.
  • Maintain highly confidential communications with management staff, security, and law enforcement personnel.
  • Ensure compliance with rules and laws applicable to the gaming operation.
  • Know existing Wind River Hotel & Casino policies and refer to them when necessary.
  • Perform other gaming- and job-related duties as assigned by the supervisor or dual supervisor.

Benefits

  • Health insurance; eligible to apply within 60 days of initial hire.
  • Delta Dental and VSP vision insurance; eligible to apply within 60 days of initial hire.
  • Retirement plans with up to a 4% match after completing a 90-day probation period.
  • Voluntary life insurance; eligible to apply for additional coverage within 31 days of initial hire.
  • Employer-paid basic life insurance.
  • Employer-paid short-term disability.
  • Employer-paid long-term disability.
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