Observer

ECU Health Medical Center•Roanoke Rapids, NC
•$16 - $20•Onsite

About The Position

The Observer is a member of the healthcare team who monitors one or more assigned patients on a designated unit for a specified period. The Observer alerts the patient's assigned nurse and/or supervisor if the patient exhibits a risk of harming themselves or others. Observation is conducted according to the patient's plan of care and as ordered in the medical record. The position requires effective communication with the patient's care team, accurate and timely documentation, hazard surveillance, and appropriate patient engagement. The role includes two full-time night positions and one part-time position on a 3 p.m.–11 p.m. shift. Weekend and holiday shift rotation is required.

Requirements

  • De-escalation training, such as Non-Violent Crisis Intervention or another de-escalation program adopted by ECU Health. If not current at hire, training must be completed within 90 days of employment and maintained without lapse during employment.

Nice To Haves

  • ECU Health Module (Managing Escalating Behavior) or equivalent.
  • At least six months of experience as a member of a healthcare team.

Responsibilities

  • Maintain patient confidentiality.
  • Monitor the patient for signs of escalating behaviors.
  • Immediately alert the patient's nurse, charge nurse, and/or supervising nurse when the patient exhibits a risk of harming themselves or others.
  • Communicate effectively with the patient's care team and receive a report from the patient's nurse, charge nurse, or supervising nurse before assuming the assignment.
  • Provide meaningful handoff communication to the patient's nurse, charge nurse, or supervising nurse when relieved of duties, such as at the end of a shift or for breaks.
  • Document accurate and timely observations on monitoring tools, forms, or the patient record as requested.
  • Conduct hazard surveillance and reduce risk in the patient's physical environment by removing potentially harmful objects.
  • Engage the patient appropriately in distraction activities as needed.
  • Maintain knowledge needed to perform position responsibilities and seek professional development opportunities.
  • Maintain observation according to the patient's plan of care and as ordered in the medical record.
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