OB/GYN - Benefits Coordinator - Full Time

Murfreesboro Medical Clinic•Murfreesboro, TN

23h•Onsite

About The Position

To provide clerical support in the OB/GYN department, adhere to all policies and procedures of MMC, and meet the needs of patients in a teamwork approach.

Requirements

Excellent customer service skills
Strong skills in communicating effectively with co-workers, providers, and patients
Ability to conduct daily functions in an appropriate, professional, and compassionate manner
Ability to manage/prioritize multiple tasks in an efficient and timely manner
Teamwork attitude
Flexibility to respond to changing demands
Ability to react calmly and competently in stressful situations
Effectively utilize computer systems and programs that are necessary to complete daily tasks

Nice To Haves

Experience preferred but not required

Responsibilities

Represent MMC in a courteous and professional manner
Greet guests and incoming calls in a polite, prompt, and helpful manner
Take accurate messages which include all required information
Ensure completion of NOB packet
Verify Insurance Benefits and Form D
Discuss appointment with patient stressing we will provide an estimate of charges as quoted by their insurance and not a guarantee of benefit or payment
Complete FMLA and Short-Term disability paperwork
Obtain FIN number and post in PRENATAL correctly
Schedule and inform patient of Diabetic/Nutritional Counseling
Utilize Phreesia for payments and reconcile at the end of each day
Be at your workstation on time and prepared to start the day
Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
Correctly process payments and receipts
Obtain accurate demographic and insurance information form patients to ensure accurate billing and maximum reimbursement
Provide prompt, efficient, and accurate patient service to include; precerts, phone calls, answer patients’ miscellaneous questions, deliver verification, etc.
Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
Keep your work area and the clinic clean
Be knowledgeable of and adhere to all HIPAA and OSHA guidelines.
Be knowledgeable of and adhere to all MMC policies and procedures.
With instruction, perform other duties as required or assigned