OB Access & Patient Flow Spec - Full Time Night Shift

Sarasota Memorial Health Care System • Sarasota, FL

6d

About The Position

Coordinates and manages the pre-arrival and arrival of obstetrical patients for inductions, procedures, Obstetrics Emergency Care Center (OBECC) visits, and testing appointments. Serves as the primary liaison between nursing staff, security, registration, and the patient to ensure accurate, timely, and efficient patient access and movement throughout the continuum of obstetrical care.

This is a full-time night-shift position, working 36 hours per week in 12-hour shifts from 6:00 p.m. to 6:30 a.m.

Requirements

• Basic working knowledge of commonly used computer applications.
• High school diploma, GED, or certificate.

Nice To Haves

• A minimum of two years of experience in a healthcare, scheduling, patient access, or customer service environment, including understanding of the customer service role.
• Knowledge of medical terminology and obstetrical procedures.
• Ability to communicate effectively, verbally and in writing, with a diverse workforce at all organizational levels, including patients, nursing, and ancillary departments.
• Strong problem-solving skills and ability to manage complex scheduling scenarios and resolve workflow issues.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Flexibility to work weekends, holidays, and other shifts as scheduled.

Responsibilities

• Coordinate and manage pre-arrival and arrival of obstetrical patients for inductions, procedures, OBECC visits, and testing appointments.
• Serve as the primary liaison among nursing staff, security, registration, and patients.
• Help ensure accurate, timely, and efficient patient access and movement throughout obstetrical care.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED