OA/CTS Manager

Education & Training Resources LLC•Wilmington, DE

4d•Hybrid

About The Position

Oversees the management of the Outreach, Admissions and CTS Programs. This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.

Requirements

Sound working knowledge of counseling techniques
Demonstrated skills in identifying and evaluating the emotional needs of young adults
Ability to quickly learn Job Corps methodologies
Strong interpersonal skills
Meticulous documentation/recording skills and attention to detail; excellent time management skills
Demonstrated ability to establish and maintain effective working relationships with others in a wide variety of circumstances related to student services
Excellent communication skills, both written and verbal
Strong analytical skills in interpreting data related to student programming
Computer literate with emphasis on Microsoft Word, Excel, Power Point and Outlook.
Must possess a valid driver’s license with an acceptable driving record.

Responsibilities

Supervises the personnel, programs, and operations of Outreach, Admissions, and Career Transition programs.
Assist with the process of students that require accommodations to ensure that a plan is implemented before arrival on center.
To ensure that Admissions ,CTS and OMS goals are monitored and met.
To work more closely with the Counseling Department and CPP on reducing the number of AWOL’s and resignation to focus on retention to be below the Regional average.
Acts as Center Director in the absence of the same.
Acts as trusted advisor to the Center Director and is a member of the senior leadership team.
Develop retention strategies to assist the Center’s Admissions Counselors (AC) to ensure that the students are retained and graduate from the program.
Assist in coordinating the Community Relations activities and related committees.
Develop and implement a Career Transition Readiness curriculum.
Actively participate in the folder review process for student/employee applicants.
Promotes a positive work environment through the use of good social skills and application of Core Values and CSS.
To monitor and ensure that the dress code and standards are adhered to from AC through CTS at all times.
Work closely with CTS staff to find internal ways to improve FE’s and Graduate Placement outcomes.
Performs all other duties assigned.