O&M Service Technician

Tiger Solar Company•Charlottesville, VA

7h•$24 - $26•Onsite

About The Position

Tiger Solar is seeking an O&M Service Technician to repair and maintain previously installed solar systems. This is an hourly role involving outdoor work in extreme environments, work at heights, and prolonged repetitive physical duties such as lifting, bending, and standing. The technician must be able to perform the role’s essential functions. The technician provides warranty and billable maintenance service, troubleshoots and replaces defective solar equipment, communicates with customers, and supports commissioning, testing, and safety compliance. The role also includes organizing assignments and materials, maintaining vehicle stock, documenting work, preparing project updates, and traveling periodically throughout the region for up to a week at a time.

Requirements

At least 3 years of solar industry experience, including 1 year of solar-specific troubleshooting and maintenance experience; alternatively, 3 years of construction experience including 1 year of solar installation, with a strong grasp of electrical troubleshooting techniques.
Knowledge of commissioning, testing, and troubleshooting equipment and instruments, including digital multimeters, ammeters, voltmeters, megohmmeters, curve tracers, infrared imaging tools, and digital thermometers.
Knowledge of concepts, materials, and terminology related to photovoltaic electric systems.
Knowledge of federal and local requirements pertaining to photovoltaic electric systems.
Ability to use heavy equipment depending on the task.
Knowledge of best practices for roofing, mechanical fastening, electrical bonding and termination, trenching and excavation, and concrete.
Ability to pass criminal/civil background and motor vehicle records searches, as applicable under law.
Ability to understand and actively promote safe workplace practices and procedures.
Ability to work in a manner consistent with Tiger Solar’s policies, procedures, and culture.
Ability to safely and effectively use and maintain tools and equipment related to the work.
Ability to maintain effective communication and working relationships and prepare clear written or verbal reports.
Ability to estimate materials, parts, labor, and equipment needed for assignments.
Ability to read, interpret, and follow manuals, specifications, electrical drawings, and design packs.
Ability to perform conduit bending, wire pulling, testing, and termination.
Ability to adapt to new and emerging technologies.
Ability to lift and carry items weighing up to 50 pounds.
Ability to stand, kneel, bend, stoop, move through confined, cluttered, and uneven areas, and see and hear naturally or with correction.
Ability to perform repetitive movements and use hands to handle, control, or feel objects, tools, or controls according to set procedures.
Ability to climb and maintain balance on steel framework, stairs, ladders, and scaffolds.
Ability to work up to four 10-hour shifts performing hard physical labor in temperature extremes and outdoor conditions.
Ability to work in cramped spaces and awkward positions, around hazardous equipment, and at heights.
Ability to work in very hot temperatures above 90°F, very cold temperatures below 32°F, and inclement weather including dust, wind, snow, and rain.
Ability to work in extremely bright or poor lighting and in construction-site noise conditions.
Ability to travel periodically throughout the region for up to a week at a time.

Responsibilities

Provide maintenance service for previously installed systems, including warranty service and billable service.
Communicate effectively with customers and manage their expectations.
Troubleshoot non-working solar equipment, including modules, optimizers, and inverters, using appropriate techniques and strategies.
Contact equipment technical support for troubleshooting and replacement when necessary.
Replace defective equipment in a timely and professional manner.
Check job sites for potential hazards and follow applicable safety rules, procedures, and PPE requirements.
Comply with the National Electrical Code, NFPA 70E, site-specific safety plans, and other applicable laws, codes, regulations, and industry standards.
Review weekly toolbox talks and attend quarterly safety meetings.
Learn and follow the Tiger Solar Installer Manual and its standard operating procedures.
Organize work assignments and set priorities.
Provide excellent customer service.
Keep vehicles organized and maintain stock of typical job materials in vehicles and the shop as needed.
Participate in required training for solar equipment commissioning.
Safely use and maintain tools and equipment related to the work.
Document completed and in-progress jobs with photographs.
Maintain effective communication and working relationships with internal and external stakeholders.
Prepare clear written or verbal project updates.
Contribute to work-group goals, objectives, and activities.
Estimate materials, parts, labor, and equipment needed for assignments.
Read, interpret, and follow manuals, specifications, electrical drawings, and design packs for electrical equipment installation.
Perform conduit bending, wire pulling, testing, and termination.