About The Position

The First Line Support Production Engineer is responsible for providing first-line troubleshooting support to ensure uninterrupted production output. This role requires hands-on troubleshooting of production issues, escalating issues when necessary, and driving continuous improvement through documentation, analysis, and collaboration. The Production Engineer First Line Support has an understanding of product SPC (Statistical Process Control), manages disturbance notifications, and works with the internal teams to support Material (MN) and Disturbance (DN) review boards, ensuring optimal product flow and minimal disruptions. This position will be CWW D1 or D2 D1-Sunday, Monday, Tuesday every other Saturday 6:00am-6:00pm D2-Wednesday, Thursday, Friday every other Saturday-6:00am-6:00pm

Requirements

  • A Bachelor's Degree in Mechanical, Electrical or Mechatronics engineering with 2+ years of experience in a production engineering environment
  • Strong troubleshooting and analytical skills.
  • Ability to pick up structured problem-solving methodologies.
  • Ability to document technical issues and resolutions clearly.
  • Effective collaboration with cross-functional teams.
  • Familiarity with quality processes

Nice To Haves

  • Masters Degree in Mechanical, electrical or Mechatronics engineering and prior internship experience within a production environment
  • Prior experience troubleshooting mechanical, and or electro-mechanical parts
  • Exposure to SPC and data-driven process control.
  • Exposure in escalation management and technical documentation.

Responsibilities

  • Spends 75% of time in the Cleanroom supporting production processes and leading troubleshooting actions
  • Provide real-time troubleshooting support for production issues to minimize downtime and optimize output.
  • Document all disturbances and resolutions accurately for future learning.
  • Escalate issues to senior FLS when resolution cannot be achieved independently.
  • Capture learnings from troubleshooting efforts and use them to write & enhance OCAPs (Out of Control Action Plans).
  • Execute ‘As New’ based on input and documentation from D&E/Module PE to ensure product quality meets defined standards.
  • Perform ‘cherry picks’ to select and evaluate specific parts for quality and process validation.
  • Create ETPs (Engineering Test Plans), task lists, and DOs (Disturbance Orders) related to escalation management, tooling maintenance, and troubleshooting.
  • Advancing problem resolution through detailed investigation of recurring issues.
  • Support and maintain SPC tracking for tooling and products, ensuring data-driven process control.
  • Perform pre-DRB activities as directed by Technical Lead or equivalent.
  • Support, maintain, and execute by participation in the DRB/MRB (Disturbance Review Board/Material Review Board) process.
  • Create and manage E-Scraps for scrap parts to ensure traceability and accountability.
  • Participate in continuous improvement initiatives and projects.

Benefits

  • ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce.
  • It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identify.
  • We recognize that diversity and inclusion is a driving force in the success of our company.
  • ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities.
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