AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring the cloud runs smoothly. This involves supporting all AWS data centers and the associated equipment that guarantees customer access to innovation. The role operates within a dynamic environment, focusing on the stability and sustainability of next-generation networks and contributing to innovative automation and scaling solutions. The position involves scaling support for multiple data center locations, daily assistance with capacity management, and collaboration with internal customers and external vendors to ensure smooth project execution under the direction of Network Leadership and Technical Project Managers. The role requires leveraging experience in supporting large-scale enterprise networks, network implementation, and troubleshooting. It is a fast-paced, collaborative environment with regular interaction with peers and customers. Responsibilities include managing work and priorities through a ticketing system and workflows, collaborating with stakeholders to remove project obstacles, troubleshooting networking issues, specifying power and cooling requirements, ensuring hardware racking/stacking, and participating in the migration, basic configuration, and rollout of new or upgraded hardware. Travel within and outside the regional work area is required.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED