Nutrition Services Operations and Training Specialist

Long Beach Unified School District•Long Beach, CA

7d•Hybrid

About The Position

Under general supervision, this role plans, develops, and conducts a wide variety of staff training programs for new and current Nutrition Services personnel. The training covers Nutrition Services policies, procedures, laws, regulations, and point of sale computerized systems. The specialist also serves as a substitute site supervisor as needed to ensure smooth and efficient delivery of nutrition services to students and staff.

Requirements

Graduation from high school.
Four years of quantity food preparation and service experience including one year in a supervisory or management capacity or two years of experience as a Nutrition Services Supervisor III.
Experience conducting nutrition service training programs is highly desirable.
Valid Food Safety Manager certificate issued by an authorized agency.
Valid California Class C driver’s license and use of a personal automobile.

Nice To Haves

College-level coursework in institutional food management, organizational training or a related field is preferred.

Responsibilities

Plan, develop and conduct a wide variety of staff training programs for new and current Nutrition Services personnel.
Assist in assuring departmental compliance with applicable laws, codes, rules and regulations related to assigned activities.
Schedule and conduct departmental orientation sessions for new employees; review applicable policies and procedures and health and sanitation laws; demonstrate use of computerized point of sale system, use of kitchen equipment and methods of preparing, cooking and serving food.
Schedule and conduct trainings on a wide variety of topics including supervisory skills, use of computerized point of sale system, card rack preparation, methods of preparing, cooking and serving food, proper use and maintenance of cafeteria equipment and small ware, ordering and storing supplies and completion of nutrition services paperwork.
Oversee the issuance of key sets for school kitchens to Nutrition Services personnel; update and maintain the key logs to ensure security of school kitchens.
Review point of sale reports; correct errors such as overrings and eligibility changes; revise reports as necessary.
Troubleshoot and resolve point of sale system operating issues; change student Personal Identification Numbers (PIN’s) as needed; communicate with computer support staff regarding installation and repair of hardware, software and equipment; install software upgrades.
Collaborate with Fiscal Services regarding position control issues and assignment changes such as funding sources, calendars and full-time equivalents (FTE); verify appropriate changes are made to classified positions.
Conduct on-site training and provide assistance to Nutrition Services personnel at school sites as necessary; identify and resolve operational or personnel issues at assigned sites; observe presentations of employee performance evaluations as requested; provide performance improvement guidance to Nutrition Services personnel at school sites; maintain confidentiality of sensitive and privileged information.
Review performance evaluations with substitute Nutrition Service Workers and provide performance improvement guidance; maintain confidentiality of sensitive information.
Conduct site visits and time-studies at assigned school sites; observe and evaluate meal service operations; prepare recommendations for improvements; take immediate corrective action in accordance with federal and State regulations and requirements and safety and sanitation laws as needed; follow up with sites to assure procedures are being followed.
Serve as a substitute site supervisor as needed to assure smooth and efficient delivery of nutrition services to students and staff; assure safe and sanitary service of appetizing meals.
Assist the assigned manager to develop production and job schedules including opening and closing procedures; monitor compliance, prepare recommendations for revisions and provide training and coaching to personnel to comply with established production and job schedules.
Review production records for accuracy and completeness; verify meal counts and identify discrepancies; present lists of discrepancies to sites for resolution; assure compliance with State and federal guidelines.
Monitor inventory levels and ordering details for assigned school sites to ensure adequate stock levels and fiscal accountability.
Conduct monitoring visits for the Child Nutrition Programs to assure compliance with State and federal guidelines.
Review and complete daily paperwork including, classroom rosters, meal rosters, meal production reports and edit checks for assigned specialized school sites; develop forms and guidelines for processing paperwork; prepare and distribute to a variety of stakeholders documents regarding student meal access to the Child Nutrition Programs.
Review and direct student meal access to the Child Nutrition Programs for assigned school sites including certification of free and reduced-price meal applications, direct certification benefit issuance, and verification in accordance with applicable laws and regulations.
Continuously survey existing Nutrition Services operations for safety, service costs and areas in need of improvement; advise departmental administration of areas in need of improvement.
Prepare and review the preparation of a variety of records and reports related to assigned activities including reimbursement meal claims, edit check, site monitoring reports, weekly paperwork checklists, daily sales records, production records and inventory reports.
Research and compile a variety of information for special projects as directed; attend to administrative details on special matters as assigned.
Communicate with school site staff, parents, administrators and outside agencies to exchange information, coordinate activities, respond to inquiries and resolve issues and concerns regarding Nutrition Services policies and procedures.
Train and supervise the performance of staff as assigned by the position; interview and select employees and recommend transfers, reassignment, termination and disciplinary actions.
Operate a variety of office equipment including a computer and assigned software; operate a computerized point of sale systems; drive a vehicle to conduct work.
Attend a variety of conferences and meetings to maintain current knowledge of applicable laws, codes, rules and regulations related to assigned activities.
Participate in planning and preparation of opening school year and summer school period; perform closing procedures to include school breaks, year-end, and summer school.
Participate in the taste testing and evaluation of new food products and menu items.
Perform related duties as assigned.