Nutrition Services Associate

Fairview Health Services • Minneapolis, MN

6h • Onsite

About The Position

Fairview is seeking a Nutrition Services Associate for West Bank Hospital in Minneapolis, MN! This is a casual position offering a flexible schedule where you pick up shifts as needed. Minimum requirement is at least 3 shifts a month. The Nutrition Services Associate (NSA) serves as a liaison between the diet office, kitchen managers, and clinicians to enhance communication and improve patient satisfaction. The NSA supports patient's nutrition needs through fulfilling enteral nutrition and oral nutrition supplement orders, assisting patients with menu needs, answering questions about therapeutic diets, navigating the nutrition software, and other diet office duties.

Requirements

• 1 year of customer service experience

Nice To Haves

• Enrolled in or completed health-related 2-year or 4-year degree program
• 1 year of health-related patient services experience
• Registered Dietetic Technician

Responsibilities

• Accurately fulfills enteral nutrition and oral nutrition supplement orders and delivers to units
• Assists patients requiring additional support to order food and beverage items in alignment with the diet order
• Adjusts menu requests to align with therapeutic diet guidelines and food allergies using the nutrition software
• Supports patient and family members by gathering food preferences, answering questions about therapeutic diets, addressing service concerns and/or triaging to appropriate team members or managers as needed
• Gathers data about calories and macronutrients consumed by patient if requested by clinical team
• Demonstrates proficiency in knowledge of menu items, nutrition formulas and supplements, therapeutic diets, and use of the nutrition software
• Communicates clinical concerns to the dietitians or other clinical team members
• Unloads pallets of nutrition formulas and stocks nutrition formulary room supplies as needed
• Identifies areas for process improvement to improve efficiency and accuracy of nutrition services and participates in process improvement as requested

Benefits

• medical
• dental
• vision plans
• life insurance
• short-term and long-term disability insurance
• PTO and Sick and Safe Time
• tuition reimbursement
• retirement
• early access to earned wages

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees