Nutrition Services Associate Tech

Corewell Health • Wayne, MI

19h • Onsite

About The Position

This role is responsible for all aspects of patient meal service, which includes tasks such as answering phones in the call center, assembling patient trays, cleaning and sanitizing dishes, pots, pans, equipment, and work areas according to established standards. It also involves delivering and picking up patient meal trays, requisitioning, receiving, and putting away stock. The associate is expected to communicate effectively and provide excellent patient and family-centered care and services. As a team member at Corewell Health, the individual will play an essential role in delivering personalized health care to patients, members, and communities. Corewell Health is committed to cultivating and investing in its team members, fostering a culture of collaborators, leaders, and innovators dedicated to improving health, instilling humanity, and inspiring hope. Corewell Health is a nationally recognized not-for-profit health system with over 60,000 dedicated people, including more than 11,500 physicians and advanced practice providers and over 15,000 nurses, providing care and services across 22 hospitals, 300+ outpatient locations, several post-acute facilities, and a health plan serving over 1.2 million members.

Requirements

• Must be able to read, write, speak, and communicate effectively in English.
• Requires hand-eye coordination, manual dexterity, ability to distinguish food types for therapeutic diets, ability to function in a crowded, physically demanding fast paced environment for extended periods of time.
• Knowledge or willingness to learn proper lifting techniques and safety precautions using equipment such as the dish machine, extractor, garbage disposals and potentially hazardous cleaning products.
• Customer service focus.
• For call center: strong phone etiquette skills, service orientation, and computer skills.
• Must be able to prioritize and multi-task and keep focused in a busy, noisy environment.
• For Transporters Only: Driver’s License and Industrial truck permit required by the hospital.

Nice To Haves

• High school graduate or equivalent
• Food service experience

Responsibilities

• Provide patient meal service including accurate portioning and presentation of menu items, set up of tray assembly station, and tray assembly.
• Transport tray carts and deliver trays to patients.
• Collect soiled trays and return to kitchen.
• Stock distributes and/or collect patient menus.
• Perform call center duties including ability to answer multiple line phone, input patient selections into computer while ensuring compliance to dietary restrictions and attention to special needs.
• Obtain and document patient food and beverage selections, intake and other preferences as directed.
• Perform dish room duties including breakdown of soiled trays.
• Washing, sanitizing and proper storage of pots and pans.
• Operate dish machine, properly handle and stock clean service ware and equipment according to established safety and sanitation standards.
• Collect and dispose of trash.
• Sweep and mop floors.
• Clean and sanitize kitchen equipment.
• Maintain work area including requisitioning, receiving, rotating, and putting away stock while meeting established standards for safety and sanitation.
• Transportation of food carts within the department, and to patient care areas or other locations as assigned.
• Able to work independently and as part of the team.
• Identifies and communicates opportunities for waste reduction and service improvements to leadership per established guidelines.
• Meets productivity, regulatory compliance, and service standards for assigned area.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed