Nutrition Services Associate Technician

Corewell Health • Trenton, MI

1d • Onsite

About The Position

Responsible for all aspects of patient meal service, which may include answering phones in the call center; assembling patient trays; cleaning and sanitizing dishes, pots and pans, equipment, and work areas according to established standards; delivering and picking up patient meal trays; and requisitioning, receiving, and putting away stock. The role requires effective communication and delivery of excellent patient- and family-centered care and service.

The position is casual and part-time, with variable hours and days and work every weekend. Duties may include patient meal service, call center work, dish room tasks, cleaning, stock management, and transporting food carts within the department and to patient care areas or other assigned locations.

Requirements

• Ability to read, write, speak, and communicate effectively in English.
• Hand-eye coordination and manual dexterity.
• Ability to distinguish food types for therapeutic diets.
• Ability to function in a crowded, physically demanding, fast-paced environment for extended periods.
• Knowledge of or willingness to learn proper lifting techniques and safety precautions for equipment such as dish machines, extractors, and garbage disposals, and for potentially hazardous cleaning products.
• Customer service focus.
• For call center duties: strong phone etiquette, service orientation, and computer skills.
• Ability to prioritize and multitask while remaining focused in a busy, noisy environment.
• For transporters only: driver's license and hospital-required industrial truck permit.

Nice To Haves

• High school graduate or equivalent.
• Food service experience.

Responsibilities

• Provide patient meal service, including accurate portioning and presentation of menu items, setting up the tray assembly station, assembling trays, transporting tray carts, delivering trays to patients, collecting soiled trays, and returning them to the kitchen.
• Stock, distribute, and/or collect patient menus.
• Answer multiple-line phones in the call center and enter patient selections into a computer while following dietary restrictions and attending to special needs.
• Obtain and document patient food and beverage selections, intake, and other preferences as directed.
• Break down soiled trays; wash, sanitize, and properly store pots and pans; operate the dish machine; and handle and stock clean service ware and equipment according to safety and sanitation standards.
• Collect and dispose of trash; sweep and mop floors; and clean and sanitize kitchen equipment.
• Maintain the work area by requisitioning, receiving, rotating, and putting away stock according to safety and sanitation standards.
• Transport food carts within the department and to patient care areas or other assigned locations.
• Work independently and as part of a team.
• Identify and communicate opportunities for waste reduction and service improvements to leadership according to established guidelines.
• Meet productivity, regulatory compliance, and service standards for the assigned area.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings. Eligibility for benefits is determined by employment type and status.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed