Nutrition Service Aide

Fairview Health Services • Minneapolis, MN

6d • Onsite

About The Position

Are you passionate about providing excellent customer service and helping patients have a positive hospital experience? Fairview East Bank University Hospital is seeking a Nutrition Service Aide to serve as an important connection between patients, nursing staff, and our nutrition services team. You will guide customers through the room service process by phone and communicate with hospital staff regarding diet order information.

Requirements

• Six months customer service experience and six months office equipment/computer experience. (Confirmed completion of formal training in office/computer software/hardware may substitute for the office/computer experience.)
• Ability to communicate clearly, both verbally and in writing, in English
• Problem-solving, critical thinking and negotiation/persuasion skills
• Basic math skills
• Ability to provide consistent outstanding customer service
• Successful completion with a passing grade of 80% of the Diet Comprehension Training Program within four weeks
• Free of any corrective action for six months

Nice To Haves

• College level nutrition or hospitality related coursework completion greater than or equal to the second year of a four-year degree program or A graduate of a two-year program
• Previous experience in a healthcare food service department, working in the diet office or directly with patients to provide the appropriate meal to meet their diet specifications
• Previous experience in the front of house operations of healthcare, hotels restaurants or country clubs
• Previous experience as a switch board operator, telemarketer or customer service technician

Responsibilities

• Ability to explain diet order to patient or staff.
• Knowledge of specific nutrients in food.
• Understanding of dietary needs with modified diets.
• Understanding of culturally specific food choices.
• Ability to identify foods in relation to patient allergies.
• Ability to determine appropriate food choices for therapeutic diets.

Benefits

• medical
• dental
• vision
• PTO/vacation
• Safe and Sick Time
• tuition reimbursement
• retirement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed