Nutrition Coordinator

South Shore Health • Weymouth, MA

1d • Onsite

About The Position

South Shore Health is seeking a Nutrition Coordinator to supervise the provision of nutritional services for patients in assigned work areas. This role involves communicating concerns to management and/or dietitians, collaborating with clinical service unit teams, and assisting patients with menu selections based on nutritional principles and diet order limitations. The coordinator will utilize an automated diet office system for menu preparation, oversee meal service production and quality, and act as a resource for Nutrition Guest Representatives. This position contributes to departmental goals for excellence in patient interactions, works effectively with peers, and maintains composure in stressful situations.

Requirements

• Existing employee of South Shore Health (if applying internally).
• Availability for varied shifts, including weekdays, weekends, and holidays.
• Competent with Room Service Choice application in both iPads and on desktop.
• Works collaboratively with dietitians, nurses and unit coordinators to ensure all nutrition related orders are entered into the computer accurately in a timely manner.
• Works collaboratively with tray line supervisor and cook to identify and correct food quality issues.
• Menus reflect knowledge of therapeutic diet guidelines.
• Menu message notes for specific accommodations for portion sizes, cut and fix, etc. are accurate.
• Tray tickets are accurate, and message notes are properly highlighted.
• Tray tickets and tally sheets are forwarded 30 minutes prior to start of tray line.
• Effectively utilizes systems: Outlook, Epic, CBORD, My Time, Health Stream, etc.
• Manages own timecard.
• Monitors emails for communications.
• Participates in continued learning and completes all mandatory education within expected time frames.
• Observes Nutrition Guest Reps; completes compliance monitor a minimum of once weekly - 90% of the time.
• Participates in all performance improvement initiatives and champions new ideas.
• Weekly test trays are conducted to monitor quality, accuracy, and patient satisfaction - 90% of the time.
• Hands are properly washed and/or sanitized – Before and after protocols are followed.
• Hair nets and gloves are worn when serving or working with food in kitchen.
• Appearance conveys a professional image by adhering to department guidelines for diet office dress code.
• Possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.
• Embraces technological advances that allow us to communicate information effectively and efficiently based on role.
• Demonstrates knowledge of safety protocols for various age groups when delivering trays.
• Determines appropriate food items for various ages - notes patient's age on pedi menus - offer finger food to toddlers, no coffee/tea under 15, etc.
• Consults with RD if uncertain what to send when taking telephone requests.

Nice To Haves

• Dietetic Technician eligible

Responsibilities

• Visits patients, of all ages daily, as assigned, for menu selections, ensuring positive patient outcomes and enhanced patient satisfaction.
• Utilizes automated diet office system for processing meals, running reports, verifying diet orders, allergies, and printing tray tickets and tally sheets.
• Competent with Room Service Choice application in both iPads and on desktop.
• Works collaboratively with dietitians, nurses, and unit coordinators to ensure all nutrition-related orders are entered accurately and timely.
• Checks tray line daily for accuracy of menus and quality of food served to patients.
• Works collaboratively with tray line supervisor and cook to identify and correct food quality issues.
• Corrects patient menus to agree with diet orders, allergies, and patient-specific accommodations.
• Prepares meal tickets for serving area in accordance with current diet order and all information on patient profile.
• Effectively utilizes systems: Outlook, Epic, CBORD, My Time, Health Stream, etc.
• Manages own timecard and monitors emails for communications.
• Participates in continued learning and completes all mandatory education within expected time frames.
• Observes Nutrition Guest Reps and completes compliance monitor a minimum of once weekly - 90% of the time.
• Participates in all performance improvement initiatives and champions new ideas.
• Conducts weekly test trays to monitor quality, accuracy, and patient satisfaction - 90% of the time.
• Follows procedures of food service handling standards for safety and personal hygiene.
• Performs safe delivery of meal trays to patients, demonstrating knowledge of safety protocols for various age groups.
• Takes verbal orders for meals for various age groups from nursing.
• Performs all other duties per operational needs.

Benefits

• South Shore Health is a not-for-profit, charitable health system offering primary and specialty care, hospital care, home health and community care, emergency and urgent care, and preventative and wellness services.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed