Nutrition Coordinator

South Shore Health•Weymouth, MA

6d•Onsite

About The Position

Supervises the provision of nutritional services for patients in assigned work area, communicating concerns to manager and/or dietitian. Works collaboratively with colleagues in clinical service unit teams and across the health system. Assists patients with menu selection using principles of good nutrition/limitations of diet order while promoting positive patient outcomes and enhanced patient satisfaction. Responsible for utilizing automated diet office system to prepare menus for tray service. Oversees production of meal service on tray line and is responsible for overseeing quality of items served. Acts as a resource to Nutrition Guest Representatives and conducts Service & Safety monitors overseeing compliance to departmental guidelines and standards of care. Contributes to department goal for excellence in all patient interactions. Works well with peers and maintains composure during stressful situations.

Requirements

Existing employee of South Shore Health (to apply through internal career site)
Competent with Room Service Choice application in both iPads and on desktop
Monitors emails for communications
Manages own timecard
Participates in continued learning and completes all mandatory education within expected time frames
Weekly test trays are conducted to monitor quality, accuracy, and patient satisfaction - 90% of the time
Appearance conveys a professional image by adhering to department guidelines for diet office dress code
Possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.
Demonstrates knowledge of safety protocols for various age groups when delivering trays: CHILD: does not leave child, under 5, unattended with tray or deliver hot beverages to this age group. ADULT/GERIATRIC: does not leave trays within reach of patients who appear disoriented confused.
INFANT/CHILD: determines appropriate food items for various ages - notes patient's age on pedi menus - offer finger food to toddlers, no coffee/tea under 15, etc. ADOLECENT/ADULT/GERIATRIC: consults with RD if uncertain what to send when taking telephone requests.

Nice To Haves

Dietetic Technician eligible

Responsibilities

Visits patients, of all ages daily, as assigned, for menu selections.
Utilizes automated diet office system to prepare menus for tray service.
Checks tray line daily for accuracy of menus and quality of food served to patients.
Corrects patient menus to agree with diet orders, allergies, and patient specific accommodations.
Prepares meal tickets for serving area in accordance with current diet order and all information on patient profile.
Effectively utilizes systems: Outlook, Epic, CBORD, My Time, Health Stream, etc.
Observes Nutrition Guest Reps; completes compliance monitor a minimum of once weekly - 90% of the time.
Participates in all performance improvement initiatives and champions new ideas.
Hands are properly washed and/or sanitized – Before and after protocols are followed. Hair nets and gloves are worn when serving or working with food in kitchen.
Performs safe delivery of meal trays to patients.
Takes verbal orders for meals for various age groups from nursing.