Nutrition Assistant - PT - Days - MRH
About The Position
The Nutrition Assistant assists patients with menu selections and meal service based on physician-ordered diet parameters. The role receives and responds to patient and guest meal-order calls, maintains and documents food preferences, diet orders, and food allergies, and helps patients choose meals that comply with their dietary requirements and restrictions. The Nutrition Assistant ensures meal processes are completed within expected timeframes, assembles patient meal trays according to selections and dietary requirements, supports patient and guest satisfaction initiatives, and resolves, refers, or reports service-quality issues as appropriate. The position also collaborates with assigned nursing units to enhance the patient experience. The work requires critical-thinking skills, decisive judgment, minimal supervision, and the ability to act appropriately in a stressful environment. One year of customer-service-related experience is required. A high school diploma or equivalent is required.
Requirements
- High school diploma or equivalent.
- One year of customer-service-related experience.
- Critical-thinking skills and decisive judgment.
- Ability to work with minimal supervision and take appropriate action in a stressful environment.
Responsibilities
- Receive and respond to phone calls regarding patient and guest meal orders.
- Maintain and document food preferences, diet orders, and food allergies.
- Help patients make menu selections that comply with dietary requirements and restrictions.
- Ensure the patient meal process is completed in accordance with time expectations.
- Assist with patient and guest satisfaction initiatives.
- Resolve, refer, and/or report service-quality issues as appropriate.
- Assemble patient meal trays based on selections and in compliance with dietary requirements and restrictions.
- Collaborate with assigned nursing units to enhance the patient experience.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
