Nutrition Assistant-WIC

UPMC•Altoona, PA

About The Position

UPMC is hiring a Nutrition Assistant for its WIC program. This hands-on counseling role supports a nutrition education program serving low-income women, infants, and children up to age 5 who are at nutrition risk. The program provides nutritious foods to supplement diets, information about healthy eating, and referrals to health care. The Nutrition Assistant supports clinic and satellite operations, helps determine participant eligibility, maintains records and schedules, documents nutrition education contacts, provides basic nutrition and breastfeeding information, and assists participants in working toward healthy eating goals. The role also involves administrative, data-entry, customer-service, safety, and confidentiality responsibilities.

Requirements

  • High school diploma or GED.
  • At least six months of related work experience.
  • Computer competency in a Windows-based environment and ability to use specialized computer applications as needed.
  • Access to transportation in the Agency service area, a valid Pennsylvania driver's license, and auto liability insurance.
  • Automotive insurance or driver's license.
  • Act 33 clearance with renewal.
  • Act 34 clearance with renewal.
  • Act 73 FBI clearance with renewal.

Responsibilities

  • Participate in outreach activities to increase WIC enrollment as requested by the Supervisor.
  • Maintain computerized clinic schedules for maximum efficiency.
  • Provide assistance and support to professional staff.
  • Determine participant income eligibility in accordance with Agency and Department of Health policies.
  • Print and issue food instruments in accordance with Department of Health policies.
  • Maintain participant records in accordance with Agency and Department of Health policies and procedures.
  • Complete online documentation of nutrition education contacts, topics, and comments.
  • Provide basic nutrition and health information to participants.
  • Provide breastfeeding promotion and basic breastfeeding education and support to participants.
  • Maintain filing systems at clinic sites and pull participant files in preparation for daily and satellite schedules.
  • Perform anthropometric measurements and hemoglobin testing for participants in the absence of the CPA.
  • Document nutrition education, food instrument issuance, participant referrals, and abuse of services.
  • Assist participants with voter registration as necessary.
  • Assess and document immunization record information.
  • Assess families' progress toward healthy eating goals and provide ongoing nutrition education to support established goals.
  • Demonstrate support of the Agency mission and philosophy in delivering services.
  • Receive incoming calls, clarify callers' needs, schedule appointments as required, provide WIC information, and forward messages to other staff as appropriate.
  • Connect laptops for synchronization upon return from satellite clinics.
  • Participate in staff meetings, in-service education sessions, and quality assurance activities.
  • Prepare supplies, equipment, and laptops for satellite clinic sites.
  • Perform data entry using the Department of Health QuickWIC Data System.
  • Work toward achieving and maintaining quality and customer satisfaction for internal and external customers.
  • Maintain and protect participant and Agency confidentiality.
  • Contact participants who miss appointments and promptly reschedule them.
  • Participate in Agency committees as requested.
  • Promote personal and coworker safety during work duties.
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